Possible Software Glitches in VicRoads Online Learners Permit Test?

Zapwap on 18/10/2021 - 23:15
Last edited 19/10/2021 - 13:13

My gf appeared for the vicroads online learners permit test and after submitting all the 30 answers, 26 were right out of 30. When reviewed, she found that she had correctly answered 3 questions out of 4 incorrect ones and the 'explanations' for those 3 were matching with the options she had selected.

She thought she'd missed something somewhere and appeared for a second time, and the result was the same, 26 out of 30 were correct and 4 were incorrect. However 4 questions were different that were incorrect.

Third attempt- She cleared it finally, 28 out of 30 and out of curiosity she checked the submitted answers and found that the 2 answers that were incorrect according to vicroads were again correct, as the explanation was exactly matching the options she'd selected.

Here is an example screenshot

Called them twice without success and now she'd sent an email to Vicroads about this.

Just wanted to check if anyone else experienced this.

TIA

Edit-

This question on the SS was a video of you exiting a driveway, biker approaching from your left, 2 cars in motion. None of the cars were parked/stationary.

Also, she tried to get the full SS but for some reason the explanation section under kept playing hide and seek on her (could be a jscript or other related error on the browser),

However if you read the question who do you give way to when you exit the drive way, the answer in the explanation was, you must give way to all vehicles and pedestrians when you enter or leave the road from a driveway or adjacent land.

If you look at the SS, she had selected all the options but still it was deemed incorrect.

There are a few more such questions, like 'Minimum' hours sleep you should get before a long journey or something, options were 7,8,9,10. This question was asked 2 times in her 3 attempts, in her first attempt she selected 7, as that's the minimum. Vicroads website(vicroads.vic.gov.au)%3B) has between 7 and 9, although vicroads training module has between 7 and 8 hours. The correct answer they say is 9 hours, not sure then what they meant by "Minimum" in the question.

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Comments

  • bdl on 19/10/2021 - 00:16
    +1

    That's the automarking algorithm which creates an Ozbargain Forum Poll for ozb members to decide if a question has been correctly answered or not.

    (and your mspaint diagram looks sik when rendered with a rtx 3080)

  • GnarlyKnuckles on 19/10/2021 - 01:52
    +2

    Did it cost your gf money every time she had to (erroneously) re-sit the test? If so, you should present your evidence to VicRoads and demand a refund. If you don't do this, they will just continue on with this obviously totally broken system.

    • Zapwap on 19/10/2021 - 11:08
      +1

      No, you can give exam as many times as you wish, only condition is you need to wait at least 6 hours before you attempt next.

      And yes, people maybe aren't bothering raising this with vicroads as they have multiple attempts to clear the exam. However, if this continues it will surely confuse the new drivers.

  • Euphemistic on 19/10/2021 - 05:46
    +7

    Sure she read it right? Normal multiple choice questions have a correct answer and an almost correct answer to check if you are reading them properly.

    Your screenshot says nothing.

    • Zapwap on 19/10/2021 - 11:02

      She tried to get the full SS but for some reason the explanation section under kept playing hide and seek on her (could be a jscript or other related error on the browser),

      However if you read the question who do you give way to when you exit the drive way, the answer in the explanation was, you must give way to all vehicles and pedestrians when you enter or leave the road from a driveway or adjacent land.

      If you look at the SS, she had selected all the options but still it was deemed incorrect.

      There are a few more such questions, like 'Minimum' hours sleep you should get before a long journey or something, options were 7,8,9,10. This question was asked 2 times in her 3 attempts, in her first attempt she selected 7, as that's the minimum. Vicroads website%3B) has between 7 and 9, although vicroads training module has between 7 and 8 hours. The correct answer they say is 9 hours, not sure then what they meant by "Minimum" in the question.

      • djkelly69 on 19/10/2021 - 12:16

        Maybe you don't need to give way to a parked car?

        • Zapwap on 19/10/2021 - 12:31

          It wasn't parked, all cars were in motion. It was a video of you exiting a driveway, biker approaching from your left, 2 cars in motion.

  • pegaxs on 19/10/2021 - 06:44
    +2

    At 7:01am, I am late for work, so I dont have to give way to anyone. Answer should have been D: None of the above.

    You are going to have to be more specific with your examples on what the question was, what multiple choices were offered, what she picked and what was marked as the right answer.

    Was this the actual test for her license or just a dummy run practice test she was doing?

    • Muzeeb on 19/10/2021 - 07:19

      But who has right of way in OPs scenario? The GF or VicRoads?

      • Euphemistic on 19/10/2021 - 07:28
        +1

        There is no right of way. The GF has to give way.

  • Porker on 19/10/2021 - 10:56
    +1

    Sure she input the right answer? I've seen on Hot Seat Millionaire where people say the correct answer, but still input the wrong selection.

  • Bafranz on 19/10/2021 - 10:58
    +1

    She couldn't use a lifeline? Ask a friend??

  • learnerquery on 21/11/2022 - 22:06

    Just wondering how your GF went on with the learners test in the end, one of my kids has just experienced the same thing, that exact question about who to give way to & a couple of others, also marked correct by her but system marked wrong, so came across your post & see how she went on in the end

    • Zapwap on 01/12/2023 - 10:02

      Sorry for the late reply mate, she cleared the exam in the third attempt as mentioned in the OP. But this looked dodgy to us.

  • JasFizzles on 09/09/2023 - 13:40

    I am two years late here but do we have a solution for this? On my 5th attempt and having the exact same issue :'( I thought I was going crazy

    • no1patrickwatsonstan on 30/11/2023 - 23:44

      Me too I thought I forgot how to read or something

    • Zapwap on 01/12/2023 - 10:05

      She fortunately cleared the exam in her third attempt but surely this is a bad practice and vicroads should look into this if people are still having issues.

      I filed a complaint followed by a feedback but to date there is no response from them, may be too busy in filling pot holes around.

  • no1patrickwatsonstan on 30/11/2023 - 23:43

    I'm so late but I just had this same problem twice. I got 4 questions wrong on my two attempts, but 2 of the one's I got wrong were actually right and just got assessed as wrong. I thought I was tweaking so hard omg

    • Zapwap on 01/12/2023 - 10:06
      +1

      File a complaint with screenshots etc (not that they care) but at least you have something to show if in case they respond.

  • Kremleen on 01/12/2023 - 15:41

    For the questions mentioned in OP, make sure you use your mouse to drag the cursor around. Usually the pov is not fully shown and needs to be dragged around

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