What to Do with WD My Cloud NAS Drive?

USER DC on 15/11/2021 - 23:27
Last edited 15/11/2021 - 23:35 by 1 other user

I had bought the WD My cloud 6tb NAS drive WX3……TCL probably same as one mentioned here https://www.ozbargain.com.au/node/619860 Not that long ago only in April 2021 (Jb hifi said It still comes with warranty of 2 Years).

WD is not keeping the OS3 support and all devices that are not compatible with OS5 platform will not have cloud support. they emailed all users about this information and its on here too https://community.wd.com/t/os3-my-cloud-wd-remote-access-no-…

WD had been extremely shady denying the support for cloud, and hence only local will be supported. aka making this device almost useless.
Wd is straight up in email denying warranty because this model is too old.
As far as I know warranty goes based on a certain time after a consumer buys the item rather than a limited expiry time set out by manufacturer.

I bought it not that expensive like around $100, nevertheless if i cannot use it for cloud its like a straight up breach of advertisement of WD.
It should at least last till the warranty period of the drive.
WD denies giving refund.

But dont you think its like a breach of ACL

So what options would I have with this drive?

Lastly This just makes me 100% certain NOT TO BUY WD PRODUCT AGAIN IN future.

Related Stores

Western Digital

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  Hybroid on 15/11/2021 - 23:39

  +5

  There'll be something in the T&Cs you agreed to stating that WD provides no warranty to continue online services and they may be shut down at any time. They'll claim it still functions as a storage drives and you can still have it as a home NAS, they're just shutting off the cloud portal service due to "security reasons".

  That doesn't preclude you from enforcing ACL rights though. Question is whether you want to go through that process.

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  spackbace on 16/11/2021 - 00:01

  +6

  6tb for $100?

  Sell it and I'm sure you'd easily get that much for it…

  Side note, I trust WD drives more than Seagate so good luck

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  snep on 16/11/2021 - 10:14

  Depending on your use-case, you might be able to keep it confined to LAN and use a VPN to access it from outside your network. I'd certainly be cautious with this device on my network though given the known vulnerabilities.

  Or just shuck the drive and hook it up to an old pc, Pi or whatever. $100 for a 6 TB drive isn't bad, regardless of the shitty Mycloud hardware.

  • 

    spackbace on 16/11/2021 - 14:09

    $100 for a 6 TB drive isn't bad, regardless of the shitty Mycloud hardware.

    The My Clouds used to have WD Red drives inside too, would be worth checking as that would be a good drive worth shucking

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  payless69 on 16/11/2021 - 10:43

  Sounds like another Gerry H. Warranty! The local OFT has confirmed that they have the power to exclude me from the ACL! Wonder what the feds have to say?

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  dealmaker on 01/12/2021 - 00:54

  +1

  Have one of the same drives, had it for a while, been very useful till now, but very upset that they are just taking off functionality. I understand no future support or updates, but they should keep the functionality they sold alive. Definitely worth fighting for shorebirds under warranty (mine isn't under warranty unfortunately)

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    USER DC on 01/12/2021 - 09:52

    I just bought a hdd enclosure during the BFF sale +SB upsized CB.
    Will need to break up the My cloud drive. Hardly ever I used it, still nevertheless I paid decent money for it. So only value left is of the HDD itself.
    Now will ditch WD Cloud services altogether, will never buy anything from them again.

    • 

      dealmaker on 01/12/2021 - 21:18

      Be careful you don't brick it in the process and completely lose everything including the drive. I've read some horror stories on it somewhere online where people tinkered with it and learnt the hard way.