HI OZB's,
Can anyone please comment; if for the last few days they are having success or problems redeeming the Trade-in code for the current Bonus $200 for S21 Ultra, I have been trying for nearly 1 week with no luck always ends up with this stupid message the moment I start to enter the SA codes it pops up:
“Sorry, due to an error, trade-in service is unavailable at the moment”. I used the trade-in Bonus before, once before few months back with no issue but no luck in recent days. Tried Incognito Chrome, Firefx and Edge still the same error, Samsung website not accepting the trade-in code starts with SA…
The $200 bonus was suppose to be working Tradeup code till end of November, and Samsung chat, phone or email is just plain pathetic and clueless as their response was there is nothing they can do and asked me to contact Asurion instead, but why Ausrion??
Especially when The Trade-up App works fine and spits out the trade-in code with no issue, it is only an issue the moment you try to checkout and enter the SA….code number, and even when I only start entering first valid digits "S" it has already been rejected with the above message.
https://www.samsung.com/au/tradeup/
It is driving me mad, after all the hassles with the code and time wasted, as it took me 5 attempts before I got the $50 news sub, another 1 week to get them to verify my old Samsung fotos of IMEI to get the $100 loyalty code and nearly 1 week to try and buy with the trade-in code that does not work. 2 weeks so far is just a freaking joke to buy from Samsung Direct. Unfortunately for me all TCN cards sold out at my local store and so now my only hope is to buy from ebay, hopefully they will give 10% Disc with ebay Plus on Black Fri; as quite a few are selling for $1349 S21u 256gb such as Mobilieciti, All phones, etc last I looked.
Please comment if it works for you and how or if you are having the same problems as I do.
Many thanks in advance, Cheers :))
because they do the trade up part of the transaction