KFC 'vouchers' sent via email...that never show up as credit on the app?

Lschmoohin on 01/12/2021 - 20:33

hey ozb fam

So this is just a weird bug-bear of mine, but I get these 'vouchers' in my email from KFC saying how they miss me, and give $5 off the next order via their app…and valid for the next 7 days

What gets me is when I try to use this 'voucher' in the app (either via the link provided in the email itself, or separately opening my app) well within the 7 day cut-off, the credit never appears even after adding something worth over the minimum spend

Am I missing something here? I appreciate the KFC app is pretty rubbish, but this is probably the third time I've tried to use one of these 'We miss you' vouchers from KFC without the credit ever actually being there

anyone have any ideas? haha put me out of my misery and help me explain what I'm doing wrong?!

THANK YOU!

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vince088 on 01/12/2021 - 20:43

+2

it shows it when your about to checkout.
- schmoohin on 02/12/2021 - 21:16
  
  thanks mate, this is what i figured at first too, but no luck
  i got the voucher email on Tuesday, and 2 days later, no auto discount available on the final checkout page
  - vince088 on 02/12/2021 - 21:40
    
    i got 10% off last week, used it and it worked at check out
    - vince088 on 02/12/2021 - 21:45
      
      nothing better then proof right?
      email: https://i.ibb.co/gzRgkHW/kfc1.png
      receipt: https://i.ibb.co/j9tpt5B/kfc2.png
CodeXD on 02/12/2021 - 11:03

I've had a few of these vouchers and they always show up on the front page when you first open the app, just need to scroll down.

They have minimum spend of $10 so try to spend at least that much. Otherwise, make sure you are logged onto the same account (if you have multiple).
schmoohin on 02/12/2021 - 21:18

thanks but haha still no luck - scrolled down to the end, closed the app, restarted phone, still no voucher

the mystery continues…
- scanuck on 03/12/2021 - 08:24
  
  Is the app logged in on a different email than the one receiving the vouchers?

KFC 'vouchers' sent via email...that never show up as credit on the app?

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