Hello all!
I recently purchased a Pixel 6 (non-pro) from the Google Store - I signed up for a 2tb Google One membership prior to purchase and received confirmation on my order (and via email) that I had earned $99.90 on my purchase.
Unfortunately, I was not aware of the terms and conditions prior and did not realise that I needed to be an active Google One member at the 30 day mark (i.e. needed to pay for 2 months). I cancelled before the 30 day mark and for this reason I believe my credit has not been delivered.
I've already emailed Google Support and they've raised it with their specialist department but I am still waiting (>2 weeks) for a response. Does anyone have experience with this? If I re-activate my Google One membership, is it possible that the credit I earned can be re-credited? Otherwise, do you think there may be any recourse?
Thanks in advance.
Google are automated, no chance on a resolution :/
Should have signed up via phone for 3 months free once you had it :P