Can I charge back on Internet transfer for goods sold in eBay?

Hi, I bought a LG monitor from someone at ebay. I used bank transfer as the payment and eventually he didn't respond anything to me for more than a week. I just want to know if it is possible to ask the bank to charge back the money provided I can show all the evidences about the transaction? Your help is much appreciated. Thanks.

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Comments

  • +1

    You can, although it would be most appropriate to open a case through eBay/contact eBay support. That way, your seller may respond and/or resolve the issue before eBay has to enforce tougher consequences.

    • I sent him more than 5 emails throughout the week (around 8 days) and he didn't respond anything. I have requested his mobile number from ebay and it has been disconnected(sometime ebay's number is outdated).

      Ebay normally take longer time to resolve the problem. Not really sure ebay will be able to help me charge back from internet transfer though.

      • +2

        Use ebay dispute. I think you have 30 days seeing you didn't use paypal.

  • As far as i'm aware you have no way of recovering the money unless you contact the police (which is what eBay advised me last time)

    • police? this matter have nothing to do with police.

      this matter is about civil matter. need to go to small court, police can not do these things.

      at the end: you are 99.99% lost your money! paypal FTW!

    • I hope it won't eventually go to the police or civil court(so troublesome). I am able to locate that guy. He used to open design business in Queensland in 2009. There is website and disconnected phone number. One of the thing I notice is he sometime won't reply the email that fast, which I encountered twice. He replied me only after few days. Maybe I am overreacted and I will try to wait for few more days before taking any action. I think he is less likely a fraud compare to other but I need some backup solutions. Thank you for the feedback.

    • i have loss $300 before, and ebay cover only 75%
      what i learn since then, never paid using bank transfer
      only paypal or credit card

  • +9

    Make a fake ebay account, feign interest in one of his other products, message him and try get his mobile number. Find out where he lives, get your bros together and go crack some heads.

  • I had a similar situation (not ebay) and the band told me that they could reverse the charge (call center). Months later after putting in the application and constantly following it up they told me they could not. The only upside was that after I went to the FSO I got my money back from the bank.

    • -1

      You went to the FSO, short for the Australian Fellowship Service Office of Narcotics Anonymous? Did you buy illicit drugs over the Internet?

      • +1

        Financial Services Ombudsman

    • the bank won't be able to do this, except you got the authority to debit the money from his bank account.

      if your employer pay your salary too much, they don't have authority to deduct from your bank account, except you give them permission to do so.

      • I understand this now, but it was not the advice I was given at the time. Moral is, don't believe what the bank staff tell you.

        • +1

          in your case the bank pay from their own budget, not taking money from the other party, as the bank doesn't have authority to deduct from the other client account. the reason bank pay this fund, because if the issue has been raise to fso, they have to pay the fee $500 on every case raise to fso. so better to pay you for a small fee.

  • If you do a reversal through the bank it will cost you something like $30 through most banks for them to do it. The other person has to agree to having it reversed though.

    (After a couple of incidents where it saved my skin, I simply wouldn't do the majority of internet transactions without paypal.)

  • that's why I always use paypal, you never know where scammers are.
    i only use bank transfer if I'm prepared to lose the money which is usually a small amount.

    hope you hear from the seller!

    but for next time, espcially for ebay, paypal is a much better options.
    it doesn't benefit you to use bank transfer, only the seller! so dont do it.

  • I had a similar thing happen ages ago, went to the police and all sorted and got money back.

    • I didn't quite go to the police, but I threatened to go to the police, and given that I had their bank details, they would have been easily identifiable. That was a few years ago.

      Having said that, I too only pay via paypal or Cash on pick-up.

  • +1

    PAYPAL

  • I never ever buy anything on ebay unless it is with paypal. Why would you?

    • People are oddly and irrationally paranoid of Paypal.

      • PayPal are very handy most of the time but their conspiratorial blockade of fund payments to WikiLeaks has me on the lookout for viable alternatives. If they, and the BOA and Visa, etc, get away with it for one they can do it to anybody - you and me included.

        To the OP - Do the dispute with ebay before it's too late, and pursue any and all options in course. Police might visit him if you've done everything else. Can't you also affect his credit rating if fraud is provable?

      • They read in the newspaper that THE INTERNET IS A CREDIT CARD SCAM

        • No, more than likely they read the paypal forums on Ebay. There are some scary tales on there, but having had experience with making paypal claims I tend now to think more than a few of them are made up.

        • A lot of the "anti-Paypal sites (eg: paypalsux.com) are not really what they appear. These sites are set up by opposition financial companies, to discredit paypal.

          If you take a CAREFUL look, you will see that none of the testimonials are actually real, they aren't even dated. And there are links everywhere that lead to "a better alternative".

          It was easier to identify who owned the domains before they made the whois private, but I assure you that it used to show the exact same owner as the money broking service who they are promoting.

          Bottom line is that you cannot believe everything that you read on "teh internets" LOL

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