Hey, just wanted to find out anyone on their 2 months free offer was able to cancel easily, as read the t&c's and didn't see any notice period or anything special required to cancel.
Hence wanted to confirm if anyone has tried to cancel and how it all went?
I just opened a ticket in their portal. They asked for some info. Then agreed to cancel. There is no notice period.
awesome, will do the same, thanks for the reply!
Can you specify the day you want to cancel? My free 2 months ends on 31st January.
Yes.
I opened a support ticket and they tried to call me but i didnt pick up. Will call them back tomorrow
@Homr: In my case they asked me a handful of questions by answering the ticket. I answered them all, then they confirmed the cancellation.
@[Deactivated]: Thanks, I did the same and my service is now cancelled. I answered the questions on the support ticket instead of calling them. Easy process, happy with the 2 months free internet.
Sorry for the offtopic: after connecting to them got a fraud transaction on my bank account on the Christmas day.
Stay away from them
Post hoc ergo propter hoc?
The duck test
sorry to hear, that's why i always use CC. and since finding revolt i use virtual CC which is unlimited, awesome, so perfect for first time offers you don't want to continue which you may forget to cancel.
You can just setup BPay if you like. You don't have to give them any payment details at all.
I initially declined to give them details via phone.
But the guy on call said the only option.
And there are no other options.
What did swoop say when you asked them?