AliExpress Xiaomi Store: Bought Redmi Note 9 Pro 64GB in November 2020 - Now Bootloop Issue and No Warranty Support

Almost Banned on 09/02/2022 - 00:37
Last edited 09/02/2022 - 08:17 by 1 other user

Bought the Note 9 Pro through the Xiaomi Official store on Aliexpress late November 2020.

Now, 14 months later, it is stuck in a bootloop nightmare and won't launch at all. Unsurprisingly Xiaomi has said 'too bad, its out of the 1 year warranty'. I pointed out that it was only two months outside warranty, and that a product like this should last more than a year - but obvs they don't care.

I guess that's what you get buying on Aliexpress.

Has this happened to anyone else, and does anyone have any ideas on what to do - either to get support from Xiaomi, or to fix the phone?

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• 

  Hybroid on 09/02/2022 - 00:41

  +5

  That sucks but yea, that's what you get when buying grey market imports.

  Try looking at XDA or other forums for a custom flash firmware or something. Maybe can install stock Android on it somehow if lucky.

  Else, time for a new phone!

• 

  Richardc on 09/02/2022 - 01:36

  -2

  Did yo try restart the phone?

  • 

    websterp on 09/02/2022 - 07:22

    +10

    He doesn't have to. The phone is already doing it for him.

• 

  Muzeeb on 09/02/2022 - 07:48

  You know what they say….

  You pay cheap, you pay twice

  • 

    Mr Haj on 09/02/2022 - 09:22

    Lasted 14 months… Probably paid around $280? Sounds cheaper than buying an iPhone. Gotta hold it for five years to get that sort of value.

• 

  ESEMCE on 09/02/2022 - 08:16

  +8

  Tried restarting in recovery (hold volume up on restart)
  Or in bootloader (hold volume down on restart)
  If you can get into either of these, then you can try a factory reset (from recovery)
  Or reflash using fastboot (from bootloader).

  • 

    whirlpool_guy on 09/02/2022 - 09:07

    +2

    This is the right answer.

• 

  randomusername2017 on 09/02/2022 - 08:50

  Almost

  Try harder….