Samsung Galaxy S22 Ultra - Have You Received Your Pre-Order?

Lviewfinder on 03/03/2022 - 14:54
Last edited 03/03/2022 - 14:54

For those who had pre-ordered their S22 Ultra, have you received it yet?

Feel free to use the comments panel below to provide further details, for example:

  • Have you received your pre-order? - Yes, No
  • Storage size? - 128GB, 256GB, 512GB, 1TB
  • Colour? - Burgundy, Green, White, Black, Graphite (online only), Sky Blue (online only), Red (online only)
  • Where did you pre-order? - Telco (Telstra, Optus, Vodafone etc), Samsung website (Edu, Govt, Westpac, etc), JB-HiFi, Harvey Norman, Amazon, Officeworks, etc.
  • When did you pre-order? - approx. date.
  • If you have not received it yet, (if applicable) what is the current order status? - Preparing Order, Preparing Dispatch, On The Way, etc.

Poll Options

  • 22
    Yes
  • 42
    No
Mobile Mobile Phone Samsung Android

Comments

  • 87percent on 03/03/2022 - 15:08
    +5

    i got an email that my phone was being made…

    • Drakesy on 03/03/2022 - 17:44
      +3

      ditto.
      Methinks Samsung is a bit overwhelmed.

  • teacherer on 03/03/2022 - 15:09
    +1

    I've received my s22 black 256gb from Samsung, in case that helps.

  • djones145 on 03/03/2022 - 15:13
    +1

    ordered late, 28 Feb, Westpac employee site
    no movement but expected
    256b, black
    nothing on order status

  • Iamacheapo on 03/03/2022 - 15:14
    +1

    Just got an email saying it was dispatched. Ordered a burgundy 256gb ultra.

  • Agechamp on 03/03/2022 - 15:18
    +1

    Got mine a week ago via samsung regular store.

    And bonus was shipped today

    256gb ultra in black

  • kawinuyo on 03/03/2022 - 15:43
    +1

    Preordered 15/2 on Samsung website, sky blue so knew it would take longer

  • burningrage on 03/03/2022 - 15:46
    +1

    No.
    S22 Note Ultra
    512gb
    Preordered Samsung 10/2
    Custom Red
    Next week will be 4 weeks.

  • b-t on 03/03/2022 - 15:59
    +1

    I received mine yesterday.

    S22 Ultra
    128GB
    Black

  • sassypants on 03/03/2022 - 16:09
    +1

    Nope.
    Online store, 512mb Ultra in custom colour. Website still lists the phone as 'customising'. Ordered Feb 10.
    Half of my total order has been delivered, just waiting on the phone and case.

  • madhuy on 03/03/2022 - 16:18
    +1

    No.
    S22 Note Ultra
    128gb
    Ordered through Telstra Employee site on 28/02
    Black
    Preparing Order

    • madhuy on 09/03/2022 - 16:01

      Received on 08/03/2022.

  • keejoonc on 03/03/2022 - 16:35
    +1

    Ordered S22 Ultra 256gb in phantom white today from the Samsung store.
    still showing processing.

  • davew0w on 03/03/2022 - 16:51
    +1

    No.
    S22 Ultra
    256gb
    Samsung Edu
    Green
    Preparing Dispatch

  • Creative username on 03/03/2022 - 18:27
    +2

    Nope
    S22 Ultra, 256gb
    Green
    Samsung Edu store
    11th Feb
    Clear case dispatched, no email for the phone

  • Chrispy365 on 03/03/2022 - 18:51
    +1

    256gb green s22 Ultra. Ordered on the 22nd of February, received it on the 25th. Still waiting for my pre order gift however. This was through the normal store.

  • Captain Stooge on 03/03/2022 - 19:12
    +1

    512GB S22 Ultra in White.
    Ordered through EPP on 10th February.
    Tracking received due for delivery tomorrow through StarTrack.

  • Motek Benzona on 03/03/2022 - 19:57
    +1

    Have you received your pre-order? - Yes last Thursday
    Storage size? - , 256GB,
    Colour? - Burgundy ultra
    Where did you pre-order? - Vodafone in Store
    When did you pre-order? - first day of pre order release 10th Feb

    Lucky me

  • Soluble on 03/03/2022 - 21:12
    +1

    Got my s22 ultra 256gb black last Thursday. Ordered the Friday before from the Samsung store.

  • Dasaci on 03/03/2022 - 22:20
    +1

    Nope
    S22 Ultra
    512GB
    Preordered Samsung 14/2
    Custom Red - Knew it was delayed, estimated date of shipping possibly 16/03

    • Dasaci on 16/03/2022 - 22:08

      Update -Estimated delivery date meant to be today 16/03 however no tracking number and 2 of pre order bonuses have not "shipped" either.

      • Dasaci on 01/04/2022 - 14:05

        Finally received everything by 30th March.

  • teotran on 04/03/2022 - 20:21
    +1

    Yes - today 4/3/2022
    S22 Ultra, 512gb
    Black
    Samsung Edu store
    11/02/2022

    Phone case and screen protector still stuck in dispatch though..

    • teotran on 04/03/2022 - 20:21
      +1

      Received in melbourne if that helps

      • trantonz on 07/03/2022 - 18:01

        was it delivered by Startrack? Did you get any tracking information?

  • MXsoul on 05/03/2022 - 00:29
    +1

    Preordered on 11/02 from Samsung partner portal 512gb black s22 Ultra
    Recived today=)

  • djones145 on 05/03/2022 - 08:24
    +1

    question
    i have ordered 4 things
    the ultra, samsung care, charger and buds

    i have your order is dispatched for samsung care, buds and charger, but under the phone there is no bar or picture. the front of the order says things are dispatched.

    is the phone dispatch linked to samsung care? or has it not been dispatched

  • WilhelmBargo on 05/03/2022 - 08:55
    +1

    Only just realised I accidentally ordered custom graphite instead of black..

    Ordered 23/02
    Still customising

    Has anyone received their custom order?

  • Name on 06/03/2022 - 19:19
    +1

    No.
    S22 Ultra
    256gb
    Samsung Edu
    White
    Preparing Dispatch

  • Bribie87 on 07/03/2022 - 10:50
    +1

    Order 25/2 S22 Ultra 512GB Burgundy from gov Store. Still showing as processing, but order confirmation had expected ship date as 10/3.

  • Silent-zai on 08/03/2022 - 16:21
    +1

    s22+ 256gb
    Ordered on 18th of Feb
    no status with optus

    • Silent-zai on 10/03/2022 - 18:57
      +1

      Received dispatch notification today :)

      • Silent-zai on 12/03/2022 - 21:09

        received phone yesterday :)

  • Dobe on 12/03/2022 - 13:16
    +1

    No
    512gb
    Red
    Samsung Store Website
    2/3/22
    "Arrives on 23/3/22 Custom Order Delivery"
    BONUS BUNDLE
    - 65w Power Adapter "processed" "Arrives on 03/03/2022 Standard Delivery"
    - Leather Case "dispatched" "Arrives on 03/03/2022 Standard Delivery"
    - Wireless Charger "dispatched" "Arrives on 03/03/2022 Standard Delivery"

    One email from Samsung on 4/3/22 advising the Case & Wireless Charger have been dispatched, nothing arrived this week in metro Sydney.

    No email confirming order, but credit card was quickly charged. (spam has been checked).

    Samsung didn't apply $50 promo credit code for subscription signup, it took them 4 days to reply to say they have created an investigation. Chat at purchase couldn't help. Loosing confidence in their systems/logistics.

    • WonderBlast on 13/03/2022 - 18:17

      Ordered on the same date and got the same bonus bundle. My tracking for the case and charger was created on the 7th. I reckon they are waiting for everything before dispatching.

      • Dasaci on 14/03/2022 - 21:49

        Also have the same bundle as well as red custom colour.
        Notification indicated that wireless charger was shipped and consignment created 7th of March.

        Device itself is indicated as Shipped with ETA of 16/03 however has no tracking info available.

        All preorder bonus items also indicate "Ships from: March 3, 2022"

        Are we to assume in order to save money that they will send all items together as one package as a reason for delays?

  • petergriffinoz on 12/03/2022 - 13:17
    +1

    S22 Ultra, 256GB, Sky Blue (online only) via Samsung EDU
    Pre-order date - 21 Feb
    Current order status - Customising

    Had a word with customer support, got the following reply:

    Upon checking, our warehouse is now waiting for the courier. Once the courier has your order, then they will contact you to arrange the delivery date/time. Hopefully, by next week.

    • Noob on 13/03/2022 - 02:29

      I had the exact same response word by word from their online chat.
      Ordered 10/2, S22 ultra 1tb Graphite via Westpac.
      Still saying customising. 🤦🏻‍♂️

      • petergriffinoz on 13/03/2022 - 03:04

        Seems like a standard reply. I had a chat on 11th March.
        When did you contact them?

        • Noob on 13/03/2022 - 19:40

          Does feel like a copy and paste job from a list of generic responses.
          I messaged them yesterday 12/03

  • cubmar on 15/03/2022 - 20:38
    +1

    Have you received your pre-order? - Yes
    Storage size? - 512GB
    Colour? - Black
    Where did you pre-order? - Telco (Optus)
    When did you pre-order? - 3 March
    If you have not received it yet, (if applicable) what is the current order status? -

  • WonderBlast on 16/03/2022 - 21:26
    +2

    Have you received your pre-order? - No
    Storage size? - 512GB
    Colour? - Graphite (online only)
    Where did you pre-order? - Samsung website
    When did you pre-order? - 2nd march
    If you have not received it yet, (if applicable) what is the current order status? - Changed to "Customising" status today. Estimated delivery date is 23/03

    • WilhelmBargo on 17/03/2022 - 01:14

      Where are you reading estimated delivery date?

      • WonderBlast on 17/03/2022 - 09:50

        It should be in the order history on your Samsung account.

        • Dasaci on 17/03/2022 - 09:52

          All preorder items were listed as shipping from 3 of March. Haven't got a single one yet. If you check the individual items via Samsung website they are not in stock until next week sadly.

      • Dobe on 17/03/2022 - 11:33

        On a desktop/laptop
        - Log on to your account at the Samsung Website
        - Go to your ORDERS
        - Under Current Orders click VIEW which refreshes your order
        - Then click VIEW DETAILS, it will refresh showing each individual item ordered and it’s status, ie. “Order Placed”, “Customising”, “Ready to Ship”, “On the way”, “Delivered”.
        When each item enters the “On the way” status, a “Track Item” button appears on the right side and links you to a tracking number.
        Hope this helps you monitor your delivery status from Samsung.

        • Dasaci on 17/03/2022 - 11:50

          Have you received anything so far? My actual device is listed as on the way but have no tracking link available for the device itself, only for the wireless trio charger.

          • Dobe on 17/03/2022 - 13:12
            +2

            @Dasaci: My device is in "Customising" status
            2 of the 3 bonus bundle items are in "On the way" status and the "track item" button leads to Australia Post website with a tracking number which has no information yet. Oh, and both of these 2 items have the same tracking no.
            It is likely that they have applied the dispatch tracking number and will consolidate the entire order when available/ready.

    • bedders on 19/03/2022 - 17:58

      nice exact same as me and same order date too! did your email saying its now being made please allow up to 6 weeks for delivery, this better not be the case.

    • WonderBlast on 22/03/2022 - 15:49

      Update 22/03
      Order status for the phone changed to "ready to ship".
      The wireless charger and case were finally picked up today after Samsung sent me the tracking number on the 7th.

      • Dobe on 22/03/2022 - 17:06

        update 22/3/22 - purchased Samsung Store 2/3/22
        Red 512gb "ready to ship" "Arrives on 23/03/2022 Custom Order Delivery"
        Leather Case "on the way"
        Wireless Charger "on the way"
        65w power adaptor "preparing dispatch"
        Startrack SMS received today "Your Samsung Order MQVZxxxxx has been sent and would reach you by 23/3/22. Visit Track & Trace http://www. startrack etc.(link)"
        The tracking number link next to the case & charger give a different track id for Australia Post with no information.
        I am located in metro Sydney.

  • WilhelmBargo on 19/03/2022 - 00:37

    Damn two weeks after release and still don’t have the phone.. pretty disappointing as it was to replace my broken s10

  • Pika79 on 19/03/2022 - 08:13
    +1

    Have you received your pre-order? - Yes
    Storage size? 256GB
    Colour? - Burgundy
    Where did you pre-order? Samsung website (Edu)
    When did you pre-order? - 8/3
    If you have not received it yet, (if applicable) what is the current order status? - received on 17/3

  • bedders on 19/03/2022 - 16:52
    +1

    Have you received your pre-order? - No
    Storage size? - 512GB
    Colour? - Graphite (online only)
    Where did you pre-order? - Samsung website (Edu)
    When did you pre-order? - 02/03/22
    If you have not received it yet, (if applicable) what is the current order status? - "Customising" as of 16/3

    Still hopefully of the 3-4 weeks I was quoted but when I ordered I though it would have shipped sooner

    • bedders on 19/03/2022 - 17:57
      +1

      wow only just saw the email saying my galaxy is being made please allow up to 6 weeks for delivery now i god damn hope that doesnt happen

    • bedders on 25/03/2022 - 16:19

      update recieved cases and now 65w charger on the way (2 separate packages received so far, 1 on the way), still no phone looks like i will receive 4 packages from samsung before i finally get my phone haha.

  • petergriffinoz on 21/03/2022 - 11:19

    Is anyone able to get a hold of orders/sales through Samsung Chat? For me it keeps saying you're in queue and then just "Closed". It's been more than 4 weeks since I got the "Order is being prepared" email.

    • Dasaci on 21/03/2022 - 11:34

      The call ends after roughly 3 minutes with no one answering.

      • petergriffinoz on 21/03/2022 - 13:08

        Then that's a deliberate attempt to answer questions about shipping

  • Dasaci on 21/03/2022 - 13:11

    I ordered mine 14/02 still nothing. Phone and a charger is listed as shipped with tracking only for charger. But no activity from startrack. I assume they are waiting for all items from preorder to be ready to be shipped together.

  • WilhelmBargo on 21/03/2022 - 19:06

    Called Samsung. They said all custom orders take up to 4 weeks

    The person was confident that they would be getting my custom colour (graphite) in this week.

  • petergriffinoz on 23/03/2022 - 14:58

    Was able to talk to a Samsung representative today. He said:
    "I have checked your order, and can confirm that the shipping is already requested. This means that the order will be dispatched within the week. Once dispatched, the tracking number will be sent to you via SMS or email. We're so sorry for the delay."

    • WilhelmBargo on 23/03/2022 - 23:07

      I got no apologies from my guy, just said it is what it is

      • petergriffinoz on 23/03/2022 - 23:12

        I just checked, the tracking changed for the cover now, shows "Preparing Dispatch". Still "Customising" for the phone.

  • Dobe on 25/03/2022 - 17:31
    +1

    update 25/3/22 - purchased Samsung Store 2/3/22
    Red (aka Orange) 512gb "preparing dispatch" "ready to ship"
    BONUS BUNDLE
    Leather Case - received 23/3/22
    Wireless Charger - received 23/3/22
    65w power adaptor - "on the way" dispatched 25/3/22

  • manutd123 on 28/03/2022 - 18:03
    +2

    Have you received your pre-order? - No
    Storage size? - 512GB
    Colour? - Graphite (online only)
    Where did you pre-order? - Samsung Edu
    When did you pre-order? - 27 Feb
    If you have not received it yet, (if applicable) what is the current order status? - Ready to Ship since 16/03

    • manutd123 on 29/03/2022 - 21:40

      Mine has finally shipped today 29 March

  • Dobe on 29/03/2022 - 23:03
    +1

    UPDATE PreOrder purchase at Samsung Online Store 2/3/22
    Red 512gb - received 29/3/22
    BONUS bundle
    Leather Case - received 23/3/22
    Wireless Charger - received 23/3/22
    65w power adaptor - received 28/3/22
    Wow, that was 3 signature only deliveries by Startrack Couriers to a Sydney Metro location.
    Yes it is Orange, not Red, so saying Samsung is colour blind has merit.

  • WilhelmBargo on 01/04/2022 - 08:29
    +1

    Have you received your pre-order? - No
    Storage size? - 128GB
    Colour? - Graphite (online only)
    Where did you pre-order? - Samsung Edu
    When did you pre-order? - 23 Feb
    If you have not received it yet, (if applicable) what is the current order status? - Ready to Ship since 29/03

    • bedders on 01/04/2022 - 09:25

      me too, ready to ship my graphite since the 29th

      • WilhelmBargo on 04/04/2022 - 17:21
        +1

        Mine finally says shipped,

        1 month after release, amazing 10/10, would pre-order with samsung again

        • bedders on 05/04/2022 - 07:48

          wooo me too!….. yeah worth complaining you reckon see if we get some free stuff you reckon?

          • WilhelmBargo on 05/04/2022 - 08:55

            @bedders: They have added a 3-4 week wait time disclaimer to the Custom Colors product page but I swear on my life when i pre-ordered that was not there..

            I cant seem to find a way to go back and prove that there was no disclaimer

        • bedders on 05/04/2022 - 10:04

          I swear it was 2-3 weeks for me, 5 weeks later… dispatched but still havent got my tracking number….

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