Which nbn ISP Should I Switch over to?

I am currently with Superloop 50/20 plan. My $54.95 discount offer is ending soon. My place is FTTB.

Wanting opinions/thought on other providers. I'm considering moving up to 100/20.

Spintel (WhistleOut offer)
Exetel (but I have to be mindful of the 30-day notice when moving next)
MyRepublic

Just wanting an offer for 6 months and then towards the end of the year move over to More as I have a bank card with CBA.

Comments

  • I was with Exetel 50/20 6 months for their offer and now been with tangerine 50/20 for 4 months, two more months left till offer ends and I move to another nbn provider.

    • Any opinions on Exetel and Tangerine?

      • +1

        I found Exetel drops off a lot whereas tangerine seems very stable and I have not had the need complain to them at all.

    • +2

      Apparently tangerine charges you per calender month, not as per 30 days when you sign up, ie if you sign up 25th Dec then you discount ends on May. I'll be porting out on the 5th month

      • Interesting, didn’t know

        • I am one that got caught by that. Watch your billing days.

  • Superloop sent me a retention offer when their 6mth discount was nearly up, about a month out from it ending IIRC so if you're before that it may still be coming.

    It wasn't as good of an offer as the original discount but was enough of a sweetener for me to take it rather than bother switching - so if your discount offer nearly ending soon is more than a month out you might get one too.

    For reference I'm on FTTN on a 100/20 plan (the node is literally next door with line sync 130/50) and from memory the 50/20 plans had a smaller discount to start with so perhaps they might offer a discount on an up-sell to 100/20 for you? You could always contact them and see

    • Can I ask what the offer was?

      • +1

        I'd signed up initially on a $20 off for 6 mths no lock in making the 100/20 $69.95, down from $89.95.

        With about a month to go they offered me a $10 off per month to lock in for a 12mth contract at $79.95pm, which is what I was originally paying for a 50/20 service two ISP/RSPs prior so I figured good enough. I also have some referral discounts too (the referral system on here works) so actually paying about $71/mth ATM which also contributed to my staying put.

        Switching still may be better in your situation, especially with how many now have no lock in offers where at worst you lose a month to the give a month notice thing some of them do.

  • I have reached out to Superloop if they'd upgrade me to 100/20 at the discount price for the remainder of my 6-month period. I think I had 2 months left when I reached out to them and it was a no… I would lose the discount…

  • -5

    Honestly see if you can get 5G home internet first, If so no chuck the NBN garbage in bin,

    If not, tangerine, exetel, superloop, belong are all decent options IMO

    If you really wanna go full Oz spirit you can go to like Vodafone, and switch to other providers (within their satisfaction guarantee period) for vodafone its 30 days, for tangerine its 14 days, and other providers if any have around 30 day satisfaction period too

  • I’m tempted to go with exetel. Superloop bought them… not sure if that’s a good or bad thing but happy with Superloop currently, so hopefully that will continue with Exetel but at the end of the day I’m after a “bargain” and they have a price matching Superloop currently. I just don’t like the whole having to give 30 days notice… what if you mess up the dates when you give them notice etc…

  • Exetel are awful, avoid at any cost. Currently with Origin, quite happy.

  • +2

    Aussie BB have been good to me.

    • +1

      I'm with ABB and although the price is a bit higher their support is in Australia and very good. No evening slowdown either.

  • Aussie Broadband #1 option.
    Superloop or Exetel would be the next best options.

    Avoid all the Vocus RSPs

  • Its an odd one… some saying Exetel some not…

    • +1

      Some saying…. some not,

      Shouldn't you then say its an even one.

      • Probably… Rocky didn't like that..

  • -2

    iiNet 1000/40 = $109.95

    • Can’t get over 100/20 at my place…

  • Aussie broadband was good but more expensive. im with TPG at the moment, its sucks when you run into issues.

    • +1

      "its sucks when you run into issues."

      That's the big problem. I used to be with Belong. It was happy and smooth sailing with a little evening congestion but when things went wrong it was very difficult. Ya can't call them, only leave a message and maybe they'll call you. Ambiguities and uncertainties made it all too difficult. It was even difficult to leave them. ABB get's a big tick from me despite a higher price.

      • agreed! you pay extra for the better service with aussie bb. whenever i called they were all aussie call centres too

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