[Resolved] Not getting notifications on new iPhone

So I recently changed iPhones.

On my old iPhone, I am constantly logged in on my OzB account in Safari and also constantly logged in on the OzB app. I receive notifications on my old iPhone for posts which I opted in to receive notifications (for eg. when new comments are posted in a post or when people reply to my comments).

On my new iPhone, I am also now constantly logged in on my OzB account in Safari and also on the OzB app. But now I am not receiving any notifications on my new iPhone. I am still receiving notifications on my old iPhone, even though I have logged out of my OzB account in Safari and the OzB app on my old phone.

How do I stop receiving notifications on my old iPhone and start receiving notifications on my new iPhone?

Thanks!

Comments

  • I had a look and it looks like only the old instance was registered. I have removed that registration — please try to log into the app again and see whether that has fixed the issue.

    • Cheers scotty.

      Gave it a few weeks to test for various notifications and it’s working perfectly now!

  • Hey @scotty I have got the exact same issue. Logged out of the app on my old phone and deleted the app there. Now using the official IOS app on my new iPhone but not getting any notifications. Checked my phone’s settings as well but it’s all enabled. Could you please help me out? Thank you!!

    • Did you log into the iOS app? Looking in the database and there's only one instance from 11 May.

      • Yes I have got the app running on my new iPhone. Shall try to logout, delete app and reinstall?

        • @scotty Any idea?

          • @[Deactivated]: Why don't you try that out? Your instance of app needs to be registered on our server for us to send the notification.

  • Hey @scotty . I have changed my phone and I didn’t receive notification on my new phone and was receiving notification on my old phone

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