I've been a Telstra customer for over 10 years now and their data plan just isn't quite cutting it for me. I've got the $65 per month for 80gb of data plan and I always run out. I can upgrade but competitors have much better deals such as Optus same price but 200gb of data.
Has anyone had success lobbying for a better deal with Telstra? What are the benefits of Telstra apart from better coverage?
Cheers
Try a Telstra mvno sim (ie. belong) on their cheapest plan for a few days and see how you go with coverage.
If it's suitable then make the switch for better value at least (80gb for $45pm). Then buy some cheap data from ozbargain classifieds that you can roll over.
Upgrade your plan to get more data? How do you go through 80GB a month? I assume it is just you?
I don't even use 80GB a month between my wife and I plus hotspotting for our Daughter's iPad.
Otherwise, depending on where you are, look at another telco like Optus. If you are in a city metro area, its all same same. If you are in a regional area, than I would stay with Telstra. I am in a regional area and would consider moving to another telco to save some $$$ but want to ensure I have the coverage as some family members are in the bush a bit and only can get Telstra coverage when we are there.
Hit the live chat up, about 4 year ago trying for $10 off I got 20gig added free 😂👍
Telstra rewarding loyalty?
Bahahha
Sounds about right.
Yeah, he’s not joking
I’ve raised this many times with higher ups that we need to be rewarding existing customers. Not with (next to) useless Telstra Points
Rewards and bonuses go to people signing on to Telstra, not those that have been loyal for many years!
I'd love one of those new flash modems, but nup - only for the new ones.
technically you can just churn to ABB or anyone else and churn back and start a new contract - but you know what? ABB has been fantastic. Loving 1000/50 for not a lot more than what I was paying at telstra.
If you need Telstra coverage, why not moved away from Telstra for a month and then port back to Telstra @ JB HiFi? You will end up with more data and lower price.
From shareholders' perspective, loyalty doesn't mean much to them so better off Telstra for a month and then port back.
They are after new customer number growth to make their financial report look good.
I know this is ill-informed but that's what they have been doing for years.
Yep; in hindsight. Moved to another provider and never looked back
I just left Telstra after 15 years, something happened to my account just before Easter and I lost my mobile service.
3 operators could not fix it and asked me to go to Telstra store to change to a new sim. I went to the store and they couldn't even switch me into a new sim lol.
now I'm with Woolworth mobile xD
Depending what your needing data for? Can you live carrying a portable 4g modem around? (if lucky have a dual sim phone instead, most new phones have a second e-sim sim and physical sim), do you need speed then don't follow my recommendations below
Optus currently have half price deals with their pure data plans, I've actually been testing/trying there 5gb $15 ($7.50 half price plan deal) to see if I can live with the capped speed of 1.5Mbps after using up the 5gb allocated data to this data plan, so far so good and I actually almost stopped using my main number plan data with Belong (Telstra network) and if I'm desperate for faster speed I just swap back to Belong for speed, but strangely my capped 1.5Mbps data speed with Optus is more like capped at 10Mbps, don't know why and I ain't complaining lolz
https://www.optus.com.au/broadband-nbn/mobile-broadband/sim-…
this recommendation ain't for everyone, but no harm trialing for a month only costs one $7.50,….. plus bonuses get Optus sport for free, also Amazon Prime shopping, Prime Video & Music, Prime Gaming etc free for 6 months on/with Optus Subhub, that's worth $6.99 per month on its own, And since this data plan is postpaid can signup for an Optus Yes Fetch mini box for $5 a month 😀
https://subhub.optus.com.au/?gclsrc=aw.ds&gclid=Cj0KCQjw3v6S…
Edit: yupz I was born with a tight arse
I found the shaped speeds with Telstra are good enough to get by, for iPhone and iPad anyway.