WARNING: Australia Post Load & Go Visa - Is it a Rip off or Scam?
Last edited 11/05/2012 - 22:50
Thought it is safer to shop online with a Prepaid Load and Go Visa Card from Australia Post. Safer? Control? Instead, it is a lot of trouble and hidden fees and charges that were not mentioned on the package. Is this a Rip off?
After paying $6.95 for the Load and Go card on the counter, you will find out another minimum $20 MUST be loaded to activate the card. THIS IS NOT MENTIONED ON THE CARD PACKAGING.
There is an expiry date on the card. You will need to pay them $15 to renew when expired. Or purchased another card - 2 years life on the card I purchased.
When the card expired and if your card still has money, it goes to 'Them' - Heritage Bank and shared by Australia Post. WTF?
The current options to reload the card is to pay ANYONE online or pay in Australia Post though it mentioned postbillpay option on the outside of package.
Think it is smart to test with loading $2 from my bank to Load and Go account. The balance did not show up online after I transferred the money. I called on the customer service number. Was tempted to listen to transaction history. Bingo! Another $0.50 is charged to listen to balance and transaction history from an automated system. Minimum reload is $20.
Talk to Customer Service, another $4.00.
Have not even used the AUSTRALIA POST Prepaid LOAD and GO Visa Card for my shopping yet. Don't know how much of the $20 I have would be left.
Think you are safe with Prepaid? Think again with all the hidden fees and charges.
Is this a Rip off?
I will withdraw all the balance and throw the Prepaid Visa away.
Why not closing the account? It is another $15.00 fee.
Refer to your Full Product Disclosure Statement before buying your card.
Can it be refunded?