Does Exchanging Purchases from THE ICONIC Reset Your 30 Day Returns Period?

bigboysclub on 16/05/2022 - 01:03

I bought something from The Iconic and I was thinking about returning it because of the fit.

I saw on their website that I can exchange my purchase for a different size. Not sure why I didn't think about that before, but I would like to try a different size.

My only concern is that if I exchange it, and I find out that it still does not fit, can I still return it?

Specifically, do I have to still return it within 30 days of my original purchase? Or does an exchange reset this 30 day period?

I thought about calling them to inquire but unsure if they would be upfront about it - has anyone had any experience with this at The Iconic or any other online retailer?

General Discussion

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THE ICONIC
THE ICONIC

Comments

  • HairyChickens on 16/05/2022 - 01:32

    Why wouldn't they be upfront? Just be as explicit as possible so they don't dodge and weave like a politician if you're that worried.

    Alternatively, The Iconic also has a live chat function.

    getting some new clothes for the bigboysnightout with the members of the bigboysclub?

  • KaraZorEl on 16/05/2022 - 09:50
    +2

    From my experience, exchanges create a new order and it resets 30 days return. Once you create an exchange, they wait until they receive your item, then send a new one. The new one shows up as a new $0 value order in your order history. If you are dealing with a high value item, I would suggest confirming it personally.

  • Presence on 16/05/2022 - 09:58
    +1

    Return for cash. Then buy again. It's the simplest way.

  • Flying Ace on 16/05/2022 - 12:08

    Why not just ask them? This is such a weird question - the only people who would definitively know are The Iconic themselves. If they say no, it's no. If they say yes, it's yes.

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