Any Issues with Not Turning up to Connecting Jetstar Flight?

I have a flight booked from New Zealand to Australia. The journey transits via Sydney, all on Jetstar and all booked on the one ticket.

I wish to stay in Sydney and not board the connecting flight. Has anybody done something similar previously?

I should add I have no checked baggage.

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Comments

  • +2

    Is Sydney not in Australia now?

    • Haha… I should say my final Australian destination is via Sydney.

  • +1

    As long as any return flight is booked separately you should be fine I think.
    I have heard this hack can cause issues if you try it with a return flight though.

    • +4

      I can confirm ( 99%) that if you don't fly one leg of your flights, all subsequent one's will be cancelled.

      • -1

        Doesn't work like that with LCCs.

        • No? It was working back in the 1999, don't see why it would not work 23 years after. It's all about maximizing seat occupancy. And is Dave does not fly from Sydney to Tasmania, I don't think Dave will fly back from Tasmania. So Dave's seat gets cancelled and opened for another booking, getting more revenue. I think this is even more important for the LCCs.

          Some airlines also have DUPE check, where it checks if the passenger has booked two flight from the same departure to the same destination. Dave books Economy and Business ( a later flight as backup ) to go to a wedding. If he gets on the Economy flight, Dave can cancel the business seat leaving one hour later, without fees ( because that's how business works ). If Dave does not get onto the economy flight, he catches the Business flight. More expensive but he gets there. Now the double booking checker comes along and sees that Dave has double booked, and cancels his economy ticket ( because airlines can do that ). The airline gets Dave to fly business and frees up an economy seat for a new booking.

          • -1

            @cameldownunder: Well considering Jetstar didn't start up until 2005, and once again Jetstar is a LCC, your past experiences mean nothing.

            • @Tony-Abbott: "your past experiences mean nothing"

              Really?. Where are you drawing the knowledge from ?

              • @cameldownunder: Because you are talking about your experience with some other legacy airline in 1999. Just because it happened to you in 1999 with some random airline, doesn't mean it happens with Jetstar.
                It doesn't even happen with Qantas domestic, nor Virgin domestic, nor REX.

                • @Tony-Abbott: If it existed in 1999 there is no reason why it should not exist now, considering it all improves the airline revenue.
                  But back to my question, where is your source of information ? Reddit ? Newspaper ? Work in the airline business ?

  • +5

    The pilot will be very cross with you.

    • +4

      I'm not sure if you're joking, but I think this could be true especially if OP checks in for both flights. It might cause delays on the ongoing flight if they wait for OP to show up. I would probably let the airline or ground staff know if I'm not going to go on the 2nd.

      I've been on a flight before where we were on the ground for an hour trying to make the passenger manifest match, turned out someone checked in for the flight but never showed up.

      • +2

        If it's on a single ticket, you can't not check in for both flights.

        What the OP is doing (intentionally or not) is "skiplagging" - if you don't have a return ticket as part of the same booking, there isn't much that they can do to stop you. It's not a prominent issue here but there is evidence from overseas that airlines will actively try to prevent you from doing this.

      • Jetstar and waiting ? :-)
        Some airlines do, if you are business or have luggage checked in ( as it is a pain in the neck to offload the luggage )

        • It is also a legal requirement to offload the luggage if passenger is not on board. Could have dangerous goods in the luggage…

  • +6

    Do it too often and the airline can ban you from flying with them.

    • -1

      That would imply a "Blacklits". Don't know any Airline that has a blacklist.

      • +5

        You don't know many airlines then

        • And you know the inside of an airline, how their IT system work ?

          • @cameldownunder: Sort of. I look after a few airline customers, they use our software. We/they blacklist people all the time. Not for not showing up to a flight though, but it's possible I suppose.

            • @John Kimble: Do you need a Java developer ?
              Was working in Atraxis ( Zurich ) and Travel Technologies ( Australia )

  • I think you can give them a call and ask them if you can be a no show for it so they know not to call you on the terminal and not to wait for you as well. I had Jetstar recommend this to me once before as the return flight didn't fit for me but they can only cancel the whole trip. And changing the trip cost me $150 excess & fees. while a new flight was $100 on another airline.
    If you just miss it too often, I think they can make it harder for you in the future (not sell to you?). Not sure on that though.

    • +1

      That would actually be a very nice thing to do ( to call and let them know )

  • Luggage transfer is the only thing that can cause issues - because you don’t want your bags going onto a plane you don’t board. It will be a hassle for you (potentially lose your bag) and for them (they’ll pack the luggage, wait for you, then take it off, and cause delay.)

    But if you aren’t having a bag transferred… then other than that, there’s no issue. You’re free to go! Even if you check in, they don’t care. They wait until final call, then leave. Missing a departure is no big deal.

    As you can see from the link, the only luggage transfers Jetstar even does, are for international flights. Not domestic. So, for that reason, you have nothing at all to worry about.

    • If you do not board the plane when you are checked in then your checked luggage will be removed (for security reasons) - delaying the flight and annoying everyone.

      • Yes umm that’s literally what I said. If you have luggage transferred it’s an issue. If not, there’s no issue.

      • +1

        the OP said

        I should add I have no checked baggage.

  • +1

    People miss flights all the time even after they have checked in. They might page you in the airport or delay the flight a few minutes but you won't be there to notice so it doesn't matter.

  • so you a kiwi trying to do a runner in sydney.

    border patrol will chase you down

    • Maybe if you are anything but Kiwi

  • Any Issues with Not Turning up to Connecting Jetstar Flight?

    Once you 'miss' a leg, then all future legs on that booking are cancelled. So if you have a return flight as part of this booking, then it will be cancelled too.

    You should also do the right thing and tell them in Sydney once you land that you won't be connecting, so they are not paging you or looking for you holding up the plane.

    • -2

      Wrong… Does not work like that with Jetstar.

      • Oh what a great post by you. Small clap…. So what is wrong? Care to post something USEFUL…. As if you miss one leg of your ticket, the rest ARE cancelled.

        • Once again Jetstar does not work like that, they are a point to point airline.

        • Cancelling future legs is a thing that only traditional airlines do.

          LCCs like Jetstar, AirAsia, etc treat each leg separately from the rest. They do not cancel flights if you miss a previous leg.

          • @capslock:

            LCCs like Jetstar, AirAsia, etc treat each leg separately from the rest. They do not cancel flights if you miss a previous leg.

            Go read the T&Cs it clearly says missing checking in means you forfeit your Booking. Your 'booking' can have more than one leg and often includes your return flight, yeah even on GASP LCC like Jetstar you can get a two leg flight.

            https://postimg.cc/9rW9cy2w

            So what was that you had been saying again?

          • @capslock: That is correct. LCC treat each leg as a separate flight, regardless of what other experts here think.

            • -3

              @Tony-Abbott:

              That is correct. LCC treat each leg as a separate flight, regardless of what other experts here think.

              Go read the T&Cs aka conditions of carriage, I know its hard as it has lots of words….. The bit you want to focus on is this bit

              If you arrive late at check-in or the boarding gate (see clause 8.1), you will forfeit your Booking and no refund will be paid'

              Key word is BOOKING, your BOOKING includes both legs and maybe your return flight if you booked one.

              • +3

                @JimmyF: Not sure about Jetstar but Tigerair Australia definitely used to run on a point to point basis. We missed our outboud domestic flight once and had to book a replacement on the day, but were assured that the return flights from the original booking wouldn't be affected (and they weren't - no issues at all at check in on the way back).

                LCCs tend to price on a point to point basis which greatly simplifies revenue management and other backend operations, and this in turn means they often don't have the capability + care far less about people missing flights than full service airlines (since there's generally no arbitrage opportunity for people to take advantage of by skipping legs).

                Take the example in your screenshot, where AKL to SYD is 516.81 NZD. You'll find that AKL to SYD is 394.39 NZD and SYD to MEL is 108.78 NZD on the same flights - so the two legs booked separately is actually slightly cheaper than as a single journey; Jetstar actually puts a premium on the combined journey as they have to worry about your second flight if the first one is late, gets cancelled, etc. You missing the second leg is inconsequential to them from a revenue perspective.

                By contrast, a Qantas flight from AKL-SYD-MEL costs 379 NZD on the same day. The AKL-SYD leg costs 362 NZD and SYD-MEL leg costs 129 AUD if booked separately. Although Qantas doesn't get any more or less revenue from you missing the flight, it wants to prevent people from purposely booking that second flight if they don't intend to use it, as it would generally prefer to fill the seat at $129 instead. The problem is exacerbated when the sum of the two legs is less than the price of each leg, which does regularly happen.

                Anyway, all this is just to say it is true that, and there's good reason why, point to point carriers (which are generally low cost carriers) don't generally care about people missing flights, but I don't know how Jetstar specifically applies the rules.

                • @itx:

                  Not sure about Jetstar but Tigerair Australia

                  Pretty sure you'll find that Tigerair didn't offer connecting flights on a booking unlike jetstar.

                  Anyway, all this is just to say it is true that, and there's good reason why, point to point carriers (which are generally low cost carriers) don't generally care about people missing flights, but I don't know how Jetstar specifically applies the rules.

                  It's not just LCC, no airlines cares if you miss your flight, as most people use the cheap 'sale' fares aka non refundable tickets. So you miss your flight, they pocket your money.

                  Any airline (even LCC like jetstar) you can buy a 'full fare' ticket that is refundable and changeable if needed.

                  Jetstar actually puts a premium on the combined journey as they have to worry about your second flight if the first one is late, gets cancelled, etc. You missing the second leg is inconsequential to them from a revenue perspective.

                  So this would say it is not a point to point basis as claimed, as they are worried about the 'connecting' flight….?

                  Anyhow, If anyone has read the T&Cs aka conditions of carriage for jetstar, the bit you want to focus on is this bit

                  If you arrive late at check-in or the boarding gate (see clause 8.1), you will forfeit your Booking and no refund will be paid'

                  The key bit here is forfeiting your booking, not flight, but booking. So what is your booking? That is normally all legs on a connecting flight and any return flights that had been booked at the time of making the………… booking.

                  Either way, I don't really care what people do. The OP was asking a question and what people thought, I gave my answer. The fact that some (not you) wanted to attack me over it, rather than provide some useful replies to the OP saying their view and why, is more telling of them than me.

                  • +4

                    @JimmyF: I finally got on to a Jetstar agent and they confirmed what others have said. Even if you miss one leg, the rest of your booking is still valid.

                    In the terms and conditions:
                    "… or otherwise notified by Jetstar …"

                    • @tranter: Great to hear then!!! Carry on as planned!

    • +1

      Not sure why you're negged. Your comment is valid.
      I booked an international return flight, one ticket, 4 legs. I missed leg 2 and cannot board leg 3 & 4.
      I then booked my own leg 2 to get to my destination, thinking I could still board original leg 3 & 4 but no, not allowed.
      I was told I had to call to cancel the ticket to get a partial refund. If I didn't cancel myself, I would forfeit the remaining balance entirely and get zero refund.

      And this is a 5 star asian airline aswell, not a budget low cost airline.

  • Difficult… it is not fair on the airline if you don't tell them. They probably won't allow the change if you tell them beforehand… but I would still do it and when getting off the plane in Sydney I would tell the staff you are not getting on the next flight so they won't hold the plane!

  • Funny how they can cancel or reschedule your flight, but when you decide to do it, all hell breaks loose. Double standards for sure.
    Do whatever you need to do, you don't live in their pocket, you're free to do as you please. If its cheaper go right ahead

  • For most other situations you would be fine.
    You would definitely want to check if you change planes though, and there might be added complexity from the international borders.. since you may be 'outside of Australia' once you depart your initial location, meaning you would struggle to get back 'into Australia' when you land in Sydney, especially since you won't have paid for the Australia inward passenger levy or the Sydney airport inward international passenger service fee.

    If your domestic flight lands in Sydney and you change planes to an international. No problem just leaving the airport and not doing the international leg (all associated flights on that booking would be forfeit).

    I personally wouldn't take the risk. I'd get the booking refunded/changed as best as possible to just terminate in Sydney.

  • Are you on the run from federal agents?

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