Cashrewards Cash Back at Big W Only Online??

I had a message from Cash Back saying Big W is only online but I am sure it says in store and online.
This is the email:

*Thank you for reaching out to us regarding your BIG W transaction.

I have received a copies of your receipt for your ​BIG W​ transaction. Please be advised that ​BIG W​ only offer cashback for online transactions, any In-store transactions will not be eligible for cashback.

If you purchase this items through online, kindly send a full copy of your email order confirmation and invoice with order date, order number and payment information from ​BIG W​.

You may review store special terms here.

Your assistance is greatly appreciated. Hope you're having a great day.*

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Comments

  • +1

    but I am sure it says in store and online

    Where?

    Are you talking shopback or cashrewards?

    If cashrewards have you linked a card?

    If shopback did you make the purchase in Sydney?

  • If I was you, I'd contact A Current Affair

    • +2

      Or before clicking okay real the contract you are agreeing to.

      • OMG, you need to go on a date with Tracy Grimshaw !!!

  • I used Cash rewards and shopped in store

  • +2

    No you have to use click and collect and pick up instore. Cant use giftcarrds for cashback, can use instore

  • Thanks everyone

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