Microsoft Deducted Money but No Track

mirz on 15/06/2022 - 21:24

I noticed this transaction in my day to day transaction saving account from Microsoft for $13. I know it’s a small amount. Transaction looks very legit.

“Visa Debit Purchase
Microsoft*store Msbill.Info”

I have two Microsoft accounts and have checked them for account history but no transaction in past 3 months.

Only have one savings account and it has debit card linked to it.

If I dispute this, my debit card will be blocked and won’t be able to withdraw any cash until replacement card will be delivered.

Anyone has experienced similar kind of deductions from Microsoft and how to stop this happening in future? Thanks

Financial

Related Stores

Microsoft
Microsoft

Comments

  • orangetrain on 15/06/2022 - 21:31
    +5

    Withdraw cash. Block it. Why make your life difficult with potential unauthorised withdrawls in future?

    • mirz on 15/06/2022 - 22:15

      That’s my last option to go with if there is no other way.

      My Microsoft account is linked to PayPal account which is linked to credit card from a different bank.

      • BewareOfThe Dog on 15/06/2022 - 22:30
        +1

        I think this will be your best choice. Withdraw cash, ot transfer it. Cancel card, before any more money gets deducted.

  • Elegant Giant on 15/06/2022 - 21:51
    +2

    $13 is how much the Microsoft 365 Family (formerly O365 Family) costs on the monthly plan - have you signed up for that subscription?

    https://www.microsoft.com/en-au/microsoft-365/buy/compare-al…

    M365 Personal

    Further info: the M365 Family pack includes licenses for up to 6 people for:

    • Word, Excel, PowerPoint, Outlook, Teams
    • OneDrive with 1TB storage
    • mirz on 15/06/2022 - 22:12

      I don’t have any laptop / computer other than one supplied by work. That’s locked in every possible way by work IT. Can’t install or change anything on that.

  • BewareOfThe Dog on 15/06/2022 - 22:20
    +1

    Xbox?
    Check this otherwise
    https://support.microsoft.com/en-us/account-billing/how-to-i…

    • mirz on 15/06/2022 - 22:23

      account was used only for Xbox. But no transactions in my account history for last 3 months.

      and account payment linked PayPal with a credit card. My debit card isn’t linked to any online account.

  • mirz on 15/06/2022 - 23:10
    +2

    I was on chat with Microsoft store and they checked all my Microsoft accounts but couldn’t link back to any transaction at their end.

    They have also advised to call bank and raise this as unauthorized deduction.

    • BewareOfThe Dog on 16/06/2022 - 09:01

      Best of Luck.

      Also check out Kitboga on Youtube, and he deals with scammers.

  • USER DC on 16/06/2022 - 09:00

    Honey, did you get a Virus by any chance and you had to speak to the Microsoft guys to fix your computer? and pay for the refund charges with Gift card ?

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