NSW Hot Water Upgrades to Heat Pump $33 Fully Installed. -Is It Dodgy?

Anyone in NSW seen this ad pop up, seems to be under the category of too good to be true but I don’t want to write it off until I know more? They claim I can upgrade my off peak electric for $33 fully installed to a heat pump.

Interested to hear if anyone has dealt with them or knows more.

Thanks ozbargainers.

https://nswhotwaterupgrades.com.au/

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Comments

  • Thanks for the quick response @captain_hindsight

    I have a solar installation. So plan to run the heater between 10-4 AM (morning hours), so that I can utilize solar.
    I am a bit surprised that 300L tank runs of out of water in 2-3 showers. Would this indicate water is not being sufficiently heated up in your new system ?
    Old electric heaters heat water to 60-65degrees. Does your new unit also reach the same temperature levels ?

    My existing unit currently consumes 13KWH of off-peak electricity everyday which is 70% of my daily electricity consumption.
    I am thinking that running heat-pump during morning hours will save me some money, but if it doesn't give enough hot water, then there is no point in moving to the new system.

    • I have had a look at my first quarter usage data vs last year same period with the only change being the HW system, but it is confounded a little by my solar which im assuming is similar over same 3 month period for ease of calculation. Last year I used 2302 KWH over 3 months versus 981 KWH this year same period which represents a 57% energy reduction which is pretty good.

      I like the idea of using solar for heating rather than selling to the grid but if I ran mine between 10-4 I would not have enough hot water for family.

  • +2

    I am located in the Bankstown area, NSW and went with a company called "Free Hot Water". They took down my details and asked a few questions to see if I was eligible (storage electric tank, installed outside, no relocation). They then subcontracted to a company called "Eco Alliance". I was booked in with an install date 14 days into the future, but received a call 6 days later stating they had an available spot the next day. So mine was installed 7 days from first contact with "Free Hot Water".

    I went with the 215L Ecogenica tank. The install went well but I needed a new inlet tap because the old one didn't work properly. It was $33 for the install + $50 cash for the tap. (The install included an RCD switch at the switchboard, along with dual socket powerpoint next to the tank/compressor unit). I let it heat up but didn't measure anything yet since it was an exceptional case where the whole tank of cold water had to be heated up. I turned the powerpoint off after it was done heating and 4x regular showers were taken that night.

    The next day I plugged the hot water tank into a power meter before turning it on. It drew 550W to start off with and crept up to 800W near the end of the heating. In total it used 2.1kWh over 3 hours. (My old Rheem 250L tank had a 4800W heating element that took just under 2 hours to finish heating to the set 60 degees).

    All in all, with my napkin maths… that's a 78% savings in energy usage. And now it's all easily handled/covered by my 5KW solar inverter opposed to before. For a total of $83, I'd be stoked if it lasts for even just a year! (But it does have a 5 year compressor warranty and 7 year tank warranty).

    I hope my experience helps people down the track, especially after electrcity prices dramatically rising after the 1st July 2023.

    • +1

      Thanks great description.

      No doubts for me over power saving but I’m more concerned about $ saving which I’m unable to work out for my system due to confounding factors. My old system was off peak, new just standard which is 3x more / kWh. My 10kw solar system definitely helps but only for a few hours heating a day in winter, rest is from the grid. My usage has definitely dropped since install but not sure about costs.

      I am about to switch to an ev plan which is 9.5c /kWh between 12-4am so I plan to set to switch on at midnight and off at 5pm next day when peak starts. Should do a lot of charging then at cheapest rate.

      Hopefully I’m ahead.

    • Thanks for recommending freehotwater.au :)!. Jesse

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