What Happens if I Don't Accept When Virgin Changes The Flight Booking?

TheOtherLeft on 15/07/2022 - 09:36
Last edited 15/07/2022 - 09:57 by 1 other user

So we've booked a family holiday to Tasmania in early Jan 2023 flying with Virgin. Now Virgin has changed both flights with the inbound flight leaving later and the return flight leaving earlier, so we basically lose an entire day.

In their email it asks if you accept the change, but what happens if I don't accept the change?

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• 

  boomramada on 15/07/2022 - 09:42

  +2

  Have you call them and ask? probably cancel your flight?

  Jan 2023 flying with Virgin

  Its probably change few more times before 01/2023

• 

  Drakesy on 15/07/2022 - 09:42

  Possibly cancellation and refund

• 

  AndyC1 on 15/07/2022 - 09:48

  +2

  Read the email again and follow the links that are in the email to find out or phone them and ask.

• 

  Fergy1987 on 15/07/2022 - 09:53

  +1

  We had the same thing - except we went from flying direct from Launceston to Brisbane to now flying Launceston to Melbourne with a 9 hour stop over…………….looks like I'm spending a day in Melbourne

  • 

    jv on 15/07/2022 - 09:55

    +3

    looks like I'm spending a day in Melbourne

    I recommend spending the day at the zoo.

    • 

      Drakesy on 15/07/2022 - 10:53

      +9

      I recommend spending the day at the zoo.

      I thought they wanted to get out of the airport?

      • 

        bloom on 15/07/2022 - 11:39

        Plenty of animals at the airport

• 

  onetwothreefour on 15/07/2022 - 09:54

  +1

  The email would answer this question for you.

  • 

    jv on 15/07/2022 - 09:57

    +2

    What if OP can't read though?

    • 

      onetwothreefour on 15/07/2022 - 11:23

      +2

      Then they cannot read my comment either

      • 

        jv on 15/07/2022 - 11:33

        +1

        Catch 22

• 

  Typical16-bitEnjoyer on 15/07/2022 - 09:56

  +4

  You will get a heartfelt apology email from the CEO, then within 2 business days they will reschedule all flights to satisfy your specific requirements and notify the 10,000 other passengers travelling those days that all their flights have been changed to suit your direct needs.

  • 

    jv on 15/07/2022 - 09:57

    -1

    Last time this happened to me, they just game me my own charter jet to use for the day…

    • 

      boomramada on 15/07/2022 - 10:01

      Like this one
      Look like you had lots of summer fun ;)

• 

  JimmyF on 15/07/2022 - 11:08

  In their email it asks if you accept the change, but what happens if I don't accept the change?

  You can either accept the change as offered or call them up and move it to a different day/time and pay the fare difference.

• 

  fakefilo on 15/07/2022 - 11:19

  +2

  I was in this situation last year, I gave them a call and rebooked my flight without having to pay the fare difference. Managed to move my promo flight on a random Thurs to a Sat morning flight on a long weekend, I thought that was a win

• 

  redshirt on 15/07/2022 - 12:15

  This happened to me recently too. Booked about 5 months before travel and had 6 flight changes in total.

  If you call they have alot more flexibility to alter the booking without having to pay any booking fees. Got our pick of days and flights which was nice, but pain that the flights changed in the first place.