Nike Air Max 270 Popped Bubble

Lyokel on 07/08/2022 - 11:13

I bought a pair of Nikes for > $200 which was my first mistake. I have had them a little over 18 months but have not worn them out all that much having been in lockdown etc. I went out in them the other day and found that the air bubble had burst and it seems to be super common for this design.

I have tried to return them to the store that I bought them from with a receipt asking what can be done. I was turned away and saying they won't take them back. Has anyone here had any luck returning Nikes with a defect? I have learned my lesson and wont pay full price for sneakers again.

Fashion & Apparel Footwear Nike Sneakers

Comments

  • thatonethere on 07/08/2022 - 11:23
    +3

    There is some viral video that Nike have a 2 year warranty in the US at least (when you flick from the US site to Australia they get a bit vague and the 2 years disappears).

    Try hitting Nike up on their chat/phone and see if you can get a refund or Nike store credit.

    https://www.nike.com/au/help/a/shoe-warranty-gs

  • Lentiki on 07/08/2022 - 11:26
    +2

    I bought a pair for my son for Xmas and the same thing happened too. I contacted Nike direct and they sent out a prepaid sticker for me to send the shoes back to them. Full refund and a discount code for the next purchase. The only difference is that ours was only 5 months old. I would suggest contacting Nike direct.

    • yokel on 07/08/2022 - 12:35

      Nice. I will see what Foot Locker will and won’t do yet. If they do not help me raise it with Nike I’ll just leave an honest couple of reviews.

      • spackbace on 07/08/2022 - 13:00
        +1

        Deal with Nike directly

        Yes, acl, retailer, blah blah, but sometimes better just to go direct to the source

  • PissLUR on 07/08/2022 - 11:27

    Did you wear them to the gym?

    • yokel on 07/08/2022 - 12:34

      Nah did not exercise in them. Just wore with smart casual gear for work etc.

  • Top G on 07/08/2022 - 13:02

    Had bad experiences with nike quality, holes forming in the front near toes, air bubble popping. Don’t buy Nike anymore

  • chocolatelover on 07/08/2022 - 14:05

    I have returned a pair to Nike for same reason- popped airbubble. It was however after 6 months- Nike credited full amount.

  • Jaystea on 07/08/2022 - 19:11
    +1

    Standard warranty/workmanship issue. Footlocker have no right to not accept returns for full refund.

    Often it's either poor training or manager's a dick.

    A way around this is to simply message Nike - they will often just say that warranty issues need to be returned to the point of purchase (i.e. Footlocker). Sometimes showing the person behind the counter that this is simply a refund for warranty (as per ACCC rules anyway) makes it easier for them to understand.

    It's frustrating when the salesperson/manager takes it upon themselves to be a wall against what they see as a banding hordes of retail thieves such as yourselves who are returning defective footwear in the droves.

    Sauce: I used to work at Nike. I have previously also worked in retail for 8 years. And I just returned a defective pair of Nike runner shoes to Rebel sport with no issues (and have done so at The Iconic as well).

  • yokel on 27/08/2022 - 08:31
    +1

    Update is that after ~20x emails and half of them continuing to thank me for my patience I have been told I can take them back to a store because they are defective. My last email I gave them the old “I am submitting the complaint to NSW fair trading and I know my ACL rights.”.

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