Received an RT-PCR Invoice after 9 Months

cheapbloke on 26/08/2022 - 21:10

Family of three paid a private RT-PCR test for travel last November(test was done mid Dec) via a Pathology lab's website. 9 months later I've received an invoice demanding we pay an outstanding payment of $20 per person. Price on the invoice is showing $120 but online price was $100. What law can I bring up questioning the legality of such practice?

Daughter was also retested as they couldn't find her test records on the system even though three of us got tested together and our results were already out. We needed the COVID clearance results before our flights so quickly dashed to the pathology's main testing center. Now, they are chasing us to pay another $120! In fact, results for second test arrived before the initial test!

Health & Beauty

Comments

  • PissLUR on 26/08/2022 - 21:11

    Pay up.

  • jv on 26/08/2022 - 21:11
    -1

    What law can I bring up questioning the legality of such practice?

    The 'vibe'.

    • TEER3X on 26/08/2022 - 21:14
      +1

      Mabo

    • cheapbloke on 26/08/2022 - 21:32

      So if this was Autoguru where you got quoted for car service and you've fully paid up online. Then service was done but 9 months later you've received an invoice demanding extra payment how would you feel?

      In my case the website is the Pathology itself and not a third party.

  • JimmyF on 26/08/2022 - 21:42

    What law can I bring up questioning the legality of such practice?

    Do you have anything to say it was $100 if booked online? If not, then pay up the $60

    Daughter was also retested as they couldn't find her test records on the system

    Do you have anything to advise they lost the results? Otherwise as you later say the 'lost' results arrived, so you kinda did 'book' a 4th test when not needed, so yeah should really be paying for that too.

  • cheapbloke on 26/08/2022 - 21:46
    +3

    Just checked my emails and found the original invoice indicating that it's been fully paid. Surely it's not legal to demand extra payment after the fact even if prices did increase later on. Looks like A/R department might have messed up.

    • brendanm on 26/08/2022 - 21:54
      +1

      Tell them you have this?

    • bmerigan on 26/08/2022 - 22:15

      Fully paid. End of story. Assuming the 2 invoices say they are for the same thing.

    • 7ekn00 on 27/08/2022 - 10:11
      -1

      What did the pathology company say when you asked? Get an OZB response before we proceed with any resolution?

    • bobbified on 27/08/2022 - 10:54

      Tell them to 'shove it' then!

  • SnoozeAndLose on 26/08/2022 - 21:46

    what if you dont pay?

    • Nugs on 27/08/2022 - 07:30

      Bikies
      .

  • Nutrino on 26/08/2022 - 22:20

    sue them for e-mo-tion-nal-dam-age!….

  • EightImmortals on 27/08/2022 - 09:51

    Fools and their money?

  • ol mate on 27/08/2022 - 11:00

    Sounds like 4Cyte.

    They also sent bills out to people via debt collectors for "bulk billed" PCRs…

  • TEER3X on 27/08/2022 - 11:48
    -1

    Sounds like a late fee, pay up and stop wasting everyone's time, including yours.

    Or go to university for 4 years and get your law degree, then take on your own case pro bono.

  • nfr on 27/08/2022 - 14:53

    Which pathology lab is this? Going to avoid if I can.

Login or Join to leave a comment
Login Join