Ok I put a deposit of $1500 on a car I asked if there was damage, history etc… the seller said no
I paid $280 for a comprehensive report and it shows there was some damage covered up and other issues that were not mentioned or shown.
I managed to get $750 back thats unfair and I said I'm happy to cover the $250 out of the rest owing for the rwc even though I won't go ahead with the purchase as it's not as described. He said don't annoy me and blocked me.
What can I do?
The deposit was for him to hold the car while you got the appropriate checks? You got the checks, weren't happy and decided not to purchase. He may have lost other sellers in the meantime. Why can't he hold the deposit?
In the future give a much smaller deposit.
In the future give a much smaller deposit.
Was gonna say $1500 sounds high for a deposit for a used car. I ordered a new car and the deposit was only $1000.
A car salesman will literally take your shirt off your back, and if you sign a contract, and change your mind, you can still be liable to pay a % towards the car. This happened to me at a large well know dealership 20 years ago. I won't mention the name of the dealership, but I have never been to any of his dealerships since, nor supported his Rugby League team.
Well considering I currently have no car at the moment, I won't be changing my mind. It's already subject to price increases, anyway. Plus I'll probably change the drivetrain once Toyota finally announce the Corolla update
The engine in my car earlier this year was just about to give out, so I was searching for a new car for a few weeks, expensive, not much to choose from due to the pandemic. The worst part was dealing with the car salesmen, so aggressive and pushy, plus I couldn't travel long distances due to work and the possibility my current car's engine would die and leave me stranded. Incredibly stressful situation and I did not enjoy the process of buying a new car at all.
Where the contract is voided due to misrepresentation all money should be returned.
But the block of text below suggests there wasn't really anything wrong with the car.
The deposit was to purchase the car in the condition promised by the seller. If the seller wasn't dishonest, they shouldn't have to worry about losing buyers, as the car would have already been sold to OP.
Well
If it's a private sale you may be SOOL…
If the seller knowingly misled you then you should get it back, however I'd go back to negotiate a different price on the basis of the car assessment and rather than ask for the deposit back.
What exactly is the extent of the damages.
Deposits are a security to be held by the selling party to delay the sale.
You delayed the sale and didn't continue with the contract so yes there should be some recompense, time is money.
Hes blocked me
Vehicle presents OK at the time, possible previous paint repairs detected to all the front end panels (guards, bumper, bonnet) and drivers side of the vehicle (paint depth inconsistent): further investigation needed.
Various minor dents, scratches and marks around the paint work as expected and consistent with the age and mileage. It is the buyers responsibility to conduct a final inspection prior to purchase, as we can only advise on the condition at the time of inspection. All attempts are made to detect hail damage but weather and vehicle condition can minimize detection.
Drivers sunvisor mirror cracked
Service booklet, owners manuals and folder missing: investigate with owner of the vehicle
General wear evident to the windscreen washers, wipers
All lights working OK at the time of testing, general wear and marks (stone chips, scratches and oxidation) to the exterior light lens
Sounds pretty minor to me.
All paint is variable, minor dents as expected.
If the PPSR report came back fine you wouldn't really have anything to worry about.
If it drives and is roadworthy i don't see the problem.
One would assume the fact your put a deposit down means that they've already priced in the damage and you were trying to hold it for you.
They didnt delcare it when i asked
@MummaJ: Perhaps they didn't know, perhaps there was no damage, was done by previous owner, was done by the dealer before handover, many possibilities.
@brendanm: There’s also no service history which I had asked about he said all good but there’s nothing to show any servicing
I wouldn't touch anyting without a service history, inconsistant paint depth will be the least of your concerns
I wouldn't touch anyting without a service history
Especially for someone who doesn't know anything about cars
Nothing here indicates any damage. Scrapes and swipes are standard with car ownership.
If I was the seller, I would not think I had mispresented the car and you just got cold feet. I would also be annoyed and refuse to refund you the full amount.
you just got cold feet
100% this and is looking for a get out clause.
Sellers are able to withhold part of a deposit to cover their time and re-advertising and any unexpected work that is requested by the buyer that the seller would not have to do as part of sale of the vehicle.
With the brake stuff etc below do you think it’s still ok I just don’t want to get ripped off
@MummaJ: Brake pads wear out like your shoes do- that's how they work the energy for stopping the car needs to go somewhere. Brake pads need replacing like shoes need re-soleing.
Hes blocked me
Facebook?.. brave venturing into that cesspool for your first car purchase
Got a link?
I once asked a seller if there is any accident, he said no and was very eager to sell right there right on the spot. I did a PPSR found that the car has been written off and registered around the country trying to cover the track. Never trust the seller.
I paid $280 for a comprehensive report
Do a $2 PPSR check even before going to see the car if possible, it will show the major damages/written off status
Budget direct offers free PPSR check as well https://www.budgetdirect.com.au/car-insurance/ppsr-car-histo…
PPSR likely won’t show minor damage or nothing repaired outside insurance. PPSR is for stuff that could potentially write the car off.
And this, kids, is why we dont give out $1,500 deposits to strangers.
You do the PPSR check/online checks before you go to view the vehicle.
You have someone else do a mechanical check if you are not competent enough to perform one.
You then agree on a price and what needs to be done, if anything, and you leave enough of a deposit to cover the work that you asked for (ie: RWC)
You organise a time and a date that it is expected to be finished by.
Come back and pick up your car and pay the outstanding balance.
The check I have done
And the comprehensive check as well
He had the rwc done
Approx. 80% remaining to the front brake pads, approx. 50% remaining to the rear brake pads, general wear including lips, grooves and minor surface rust to brake discs, consistent with the age and mileage (the scope of the inspection is limited to an approximate and what is visible at the time, Brake disc thickness not measured during this inspection).
Sounds like the brake pads are in good condition then?
Park Brake
3.0
Working OK at the time of inspection. Some minor adjustment required to the park brake, general wear to the component
It's a used car. What were you expecting?
Park Brake: Perfect. Looks like never been used.
Front/rear brakes: Like new, mirror finish, pads at 99% new or better.
These are all the things you check BEFORE you hand over any money.
I dont know anything about cars. I dont even drive because im seriously ill. This is the first time purchasing a car. I put down a deposit to secure the car. I asked the details about damage, dents, history etc. I checked that it was registered without any finance owing and no accident history. The car is a fair distance from me so I was hoping the comprehensive report would be able to tell me the rest. If the report looks ok to everyone else who knows much more than i do that makes me feel a lot better. I have tried ro educate myself as best as possible about something I know nothing about.
Appreciate it is difficult if you don't know but might have been a good idea to post here to ask how does one go about buying a car before doing it
@Quantumcat: Thanks you are right! I asked for advice about the car but I should have asked about the correct way to purchase a second hand car and the safest way.
@Quantumcat: Or better still do some online research first. The question of ‘how do I buy a used car’ is covered in a myriad of websites. You should post here only if a particular question hasn’t been answered in your research.
@Euphemistic: It is better to have a conversation, as there could easily be something you're missing that you don't even know to Google, whereas a person will know to tell you.
@Euphemistic: I followed everything I found online as a suggestion except for being able to see the car in person.
What you can do is learn from your mistake, why would you put a deposit on a car to a private seller ?
Next time think before you act. What does a deposit do ? Nothing really except the potential to lose that money.
I also bought car recently($20k), did free PPSR from budget direct, and didn't give the deposit ($500 after negotiation) until I did a personal inspection(only outside damages etc and a test ride).
After that I booked mechanic for comprehensive checks. I was ready to loose $500.
By late now, but only put down a deposit you are prepared to lose in a private sale, and only do that after you’ve at least personally inspected and driven it. By all means put a deposit down to get a mechanical inspection, but normally only put down a deposit for long enough to get the rest of the cash/payment once you’ve decided to actually buy it.
2014 Aurion..
Probably would have failed your white glove test anyway..dodged a bullet there..
Curious though.. how did it drive ?
Haven’t tried it yet. I was purchasing it for my mum :/
Whats wrong with a Toyota? That aurion has solid engine, provided it's serviced once a year. But fuel wise not a very good choice.
Thats the thing it has no service history
Why did you put down a deposit on a car (which you said you have no knowledge of) with no service history when we told you in your other post that service history is important if you have no idea about cars?
@MummaJ: Are you sure about that? The only facts or evidence you're willing to accept, or to back your argument are from the report which is also someone else's opinion.
Just as you have learnt to take everything the owner says with a grain of salt, same applies to the inspection report, they are there to pick out as much potential issues as possible, but they even use vague language themselves.
Service booklet, owners manuals and folder missing: investigate with owner of the vehicle.
This is suggesting that during the inspection, they could not locate the service book in the car, and that you should ask and confirm with the owner if they do have it, but they keep it somewhere other than in the car.
A lot of people leave these documents in the car for convenience, others prefer to keep it in their home, either to free up that extra space in the glovebox, or they see that value of it and better to keep it in the home than in the car where some junkie could break in and use it as toilet paper.
So did you confirm with them again if they did have it, or did you accuse them of straight out lying?
Another thing is how you asked the question in the first place. "Does the car have a good service history?" is different to asking "Do you have records or proof of a good service history?"
The car can in fact have a good/regular service history, without the documentation, sure it's harder to prove, but it's still possible.
Vehicle presents OK at the time, possible previous paint repairs detected to all the front end panels (guards, bumper, bonnet) and drivers side of the vehicle (paint depth inconsistent): further investigation needed.
Various minor dents, scratches and marks around the paint work as expected and consistent with the age and mileage. It is the buyers responsibility to conduct a final inspection prior to purchase, as we can only advise on the condition at the time of inspection. All attempts are made to detect hail damage but weather and vehicle condition can minimize detection.
Sure there may have been an accident with owner 1, they repaired it so well that even the inspector isn't 100% sure and had to use the word "possible", how would owner 2 know about it if a professional inspector couldn't tell for sure?
And again, it depend on how you ask the question
when i had asked any damage any accidents anything need repairing he said no
Is his answer not correct? there are currently nothing damaged which needs repair. what ever happened to the front of the car has been restored back to almost original condition and does not require further attention.
Drivers sunvisor mirror cracked
As a guy, I can admit I would have missed that myself, I don't even recall the last time I used that mirror to ever notice it broken.
It's also a very minor issue which can be fix quiet easily by replacing the whole sunvisor.
Approx. 80% remaining to the front brake pads, approx. 50% remaining to the rear brake pads
Nothing wrong with that, that will still last several years if it isn't driven recklessly. Brake pad are also cheap to replace.
I know you're heart is in the right place, it's a very generous act to buy your mum a car, but you need to understand that the owner of the Aurion is not trying to scam you, and you actions can be improved when looking at the next car. Ask the right questions, see the car in person, if you can't, then get someone else you trust to check it out.
Good luck
Nothing wrong with a Toyota…
Just don't think any near 10yo car is going to meet expectations.
Ok thanks so obviously im learning from my mistakes
At the end of the day is a 2014 Toyota auction worth 15,500
At 86km with these issues?
Other Trims
2.0
Drivers sunvisor mirror cracked otherwise interior trims, carpet and roof lining in good visual condition, minor wear or marks evident, clean and tidy for the age and mileage.
Body Repairs
2.0
Vehicle presents OK at the time, possible previous paint repairs detected to all the front end panels (guards, bumper, bonnet) and drivers side of the vehicle (paint depth inconsistent): further investigation needed. Various minor dents, scratches and marks around the paint work as expected and consistent with the age and mileage. It is the buyers responsibility to conduct a final inspection prior to purchase, as we can only advise on the condition at the time of inspection. All attempts are made to detect hail damage but weather and vehicle condition can minimize detection.
Owner's Manual - Service Intervals
1.0
Service booklet, owners manuals and folder missing: investigate with owner of the vehicle.
Full Report
Engine
4.0icon-downarrowCreated with Sketch.
Interior
3.5icon-downarrowCreated with Sketch.
Exterior
4.0icon-downarrowCreated with Sketch.
Tyres
3.5icon-downarrowCreated with Sketch.
Road Test
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Master Cylinder / ABS / Brake Booster
4.0
Normal wear evident to the master cylinder and ABS (if fitted) components consistent with the age and mileage displayed.
Water Pump, Fan, Radiator & Cap
4.0
Normal wear to the cooling system components consistent with the age and mileage displayed.
Noise
4.0
Engine warm/hot on initial start up, cold start not tested. No abnormal noises from the engine bay at the time of testing.
Fuel System
4.0
Working well at the time of inspection. Normal wear evident to the fuel system components consistent with the age and mileage.
Battery
4.0
Working as expected, showing normal wear for age/mileage.
Drive Belt & Pulleys
4.0
Working well at the time of inspection. Normal wear evident to the components consistent with the age and mileage.
Ignition System
4.0
Working well at the time of inspection. Normal wear evident to the ignition system components consistent with the age and mileage.
Fluid Level
4.0
All visible fluid levels within range at the time of inspection.
Hoses, Pipes & Mountings
4.0
Normal wear evident to the hoses, pipes, mountings and components consistent with the age and mileage.
Fluid Leaks
4.0
No visible fluid leaks from the engine bay or underneath the vehicle at the time of inspection. Restricted visibility due to engine top covers and lower trays fitted (if applicable), not removed during this inspection.
Other Trims
2.0
Drivers sunvisor mirror cracked otherwise interior trims, carpet and roof lining in good visual condition, minor wear or marks evident, clean and tidy for the age and mileage.
Body Repairs
2.0
Vehicle presents OK at the time, possible previous paint repairs detected to all the front end panels (guards, bumper, bonnet) and drivers side of the vehicle (paint depth inconsistent): further investigation needed. Various minor dents, scratches and marks around the paint work as expected and consistent with the age and mileage. It is the buyers responsibility to conduct a final inspection prior to purchase, as we can only advise on the condition at the time of inspection. All attempts are made to detect hail damage but weather and vehicle condition can minimize detection.
Owner's Manual - Service Intervals
1.0
Service booklet, owners manuals and folder missing: investigate with owner of the vehicle.
Full Report
Engine
4.0icon-downarrowCreated with Sketch.
Interior
3.5icon-downarrowCreated with Sketch.
Exterior
4.0icon-downarrowCreated with Sketch.
Tyres
3.5icon-downarrowCreated with Sketch.
Road Test
3.5icon-downarrowCreated with Sketch.
Master Cylinder / ABS / Brake Booster
4.0
Normal wear evident to the master cylinder and ABS (if fitted) components consistent with the age and mileage displayed.
Water Pump, Fan, Radiator & Cap
4.0
Normal wear to the cooling system components consistent with the age and mileage displayed.
Noise
4.0
Engine warm/hot on initial start up, cold start not tested. No abnormal noises from the engine bay at the time of testing.
Fuel System
4.0
Working well at the time of inspection. Normal wear evident to the fuel system components consistent with the age and mileage.
Battery
4.0
Working as expected, showing normal wear for age/mileage.
Drive Belt & Pulleys
4.0
Working well at the time of inspection. Normal wear evident to the components consistent with the age and mileage.
Ignition System
4.0
Working well at the time of inspection. Normal wear evident to the ignition system components consistent with the age and mileage.
Fluid Level
4.0
All visible fluid levels within range at the time of inspection.
Hoses, Pipes & Mountings
4.0
Normal wear evident to the hoses, pipes, mountings and components consistent with the age and mileage.
Fluid Leaks
4.0
No visible fluid leaks from the engine bay or underneath the vehicle at the time of inspection. Restricted visibility due to engine top covers and lower trays fitted (if applicable), not removed during this inspection.
I'm not a car person but that condition report doesn't seem worrying for an 8 year old vehicle to me? As long as the price was good, I would have gone ahead with the purchase and gotten a major service right after, as the owner has probably neglected a few seeing as he has no service book.
Not sure why you bailed. Am I missing something?
This seems ok to me for an 8 year old car. Do you know how many owners it had? May be the owner before this guy had painted to cover some marks or small accident.
Minor scratches and dents are normal, the moment you park your car in a public parking space things are out of control.
Two owners no service history which when i had asked any damage any accidents anything need repairing he said no i asked the sevice history etc all there he said eveythings all good
The car probably hasn't had regular servicing, but if it's a Toyota it should be ok with a major service after you purchase it. At the end of the day, it's an 8 year old car - you cannot expect it to be pristine. That's relatively old for a car, and it could have done many more miles or had a much harder life.
With regard to your deposit remaining, consider it gone. There is very little you can do to recover it - it's not theft as you backed out of the deal.
Report looks normal to me. Only thing of concern is the lack of service records - should have physically checked and ensured they were performed on time before putting down a deposit. Everything else is normal wear and tear.
Paint inconsistencies could just be a respray of the front due to excessive stone chips. Even a minor front crash is fine as long as the repair was correctly done - I'm sure the inspector would have picked up on a bad repair.
It’s an unfortunate byproduct that the inspection needs to include every little thing regardless if it does not mean the car isn’t in good condition. People who know cars get upset when things aren’t mentioned. People that don’t know cars freak out when they see pages of stuff they don’t really understand
Think of it this way: you only lost $750 + $280 for your Redbook Inspection.
I've paid for up to 3 Redbook Inspections on 3 different cars because the advertised condition was "very good" but all 3 had been dinged in an accident with very visible damage, so I kind of get your frustration, but that's just part of the whole process :(
If you'd bought the car, you potentially could have end up with a lemon and lost more money to get fixes for RWC.
Service logs - The owner might have just absent mindedly left the service book out of the car, but I'd walk away from the deal purely on that - there's plenty of cars out there with a better service history.
Paint damage and chips - that's to be expected and either sellers aren't forthcoming about it or they just don't see it as that big of a deal.
Either way, that's why it's good you got the Redbook Inspection done.
If you're only at the Redbook Inspection part of the sale, don't offer a deposit. Ask the seller for the best date/time/address for the inspection. If they complain it's too much of a hassle, then walk away because it's not really that much of a hassle (it's a mobile service) and inspections are a natural part of the selling process.
If they insist on a deposit for "holding up the car", offer something small like $200 or walk away.
If the seller lied about the condition of the car, what else were they lying about?
Nothing really. It is risky buying a car. Next time do the check before handing over a deposit.