Samsung Prepaid Mobile Died?

I have a samsung galaxy prepaid mobile phone A21s. I have been using the livebetter app and shopback etc. The screen has been flickering, going off and coming back on, now it is completely black. Can these die? I will need to get another prepaid phone, have 53000 telstra plus points

Comments

  • +7

    Can these die?

    Yes it appears they can.

  • very unexpected

    • +1

      When did you buy it? Might still be under warranty.

  • Can these die?

    Apparently excessive use of the vibrate alert causes premature death.

  • just need to be sure before I buy another one

    • Why would you buy another one if this one suddenly died?

    • just need to be sure

      Nothing is certain in life besides death and taxes. Enjoy the ride.

      One day your future phone(s) will stop working.

      The Samsung Galaxy A21s
      First released 15 May 2020; 2 years ago
      Availability by region June 2, 2020

      It's quite new then…

  • +1

    Power and volume down button to force restart.

    Btw ..is it charged?

    • yes I looked up the quickstart guide and it said that. tx

  • I put it outside because I have heard bad things about their batteries

  • If you want more help from this forum, you'll probably need to give us some more information.

    When did you buy it? Is it still under warranty?

    Did the phone get wet? Was it dropped? Did anything happen to it when this behaviour started occuring?

    Do you have any photos or videos of the device demonstrating the issue?

    Have you tried contacting Samsung support or taking it to a Samsung store to see if they can help?

    • I got it for free from Telstra Plus (bought with points0 a couple of years ago I think

  • If there's anything that can't die, please tell me what it is. Even the universe will die eventually.

    • anything not living can't die

  • Yes Pam, they can die. Everything does. Kinda like everything burns.

  • I had enough points to buy the Nokia C30, that will have to suffice for now

    • +3

      2GB Ram

      Have fun with that…

      Your A21S had 6GB ram

  • +1

    RU OK Pam?

  • the new phone arrived in one day

  • I would contact Samsung..it should be under warranty.

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