Amazon Product Replaced and Original Arrives 2 Weeks Later Delivered to Wrong Mailbox

Wazzzzup on 20/10/2022 - 01:10

Hi Ozbargainers,

Ethical question… So i ordered a PS5 game via Amazon (FIFA23) on October 4th… got the notification saying it has arrived (5th October)… I went to check mailbox (apartment block) and it wasn't there, checked where they leave big parcels drop off area… it wasn't there… So I contacted Amazon… they were pretty great about the situation… said sometimes delivery drivers accidentally click "delivered" on the system when loading into the van… it might be delivered the next 48 hours… So i waited 48 hours checked everything and it wasn't there… contacted Amazon and no questions asked, they sent a replacement which arrived the very next day.

15 days later…. i get an email from my building manager and said I have a parcel for you that was delivered to the wrong building (block A and block B same address same unit numbering system eg. A101 and B101 and same street number and street name… stupid I know), owner of same unit number but block B have been away for a month and found the parcel as it was delivered to the wrong block…

Should I contact Amazon and return it?

Poll Options

  • 56
    YES
  • 11
    NO
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Comments

  • djoz on 20/10/2022 - 01:11

    OzEhtical award goes to…

    • Gervais fanboy on 20/10/2022 - 01:50

      Well, not soo fast Jimmmy…
      Op hasn’t made his mind up yet.

  • Hybroid on 20/10/2022 - 01:18
    +8

    Had this happen before, contacted Amazon support to return the second copy without triggering refund, they just told me to keep it. So I gifted it away.

    • Quantumcat on 20/10/2022 - 06:56
      +2

      I was going to say the same thing. It's more trouble for them to process and would rather you just kept it.

    • Benoffie on 20/10/2022 - 10:35
      +1

      Same experience. Amazon have written it off. OP can keep/gift/donate freely.

  • peppet on 20/10/2022 - 07:16
    +4

    Gift it to someone! I'm sorry everyone who feels we must be ethical with Amazon

  • djsweet on 20/10/2022 - 08:12
    +5

    From an ethical perspective you should contact them and offer to return it. Most likely they will just tell you to keep it though.

  • Hellfire on 20/10/2022 - 08:33
    +4

    I've had a similar thing happen with Amazon and they advised I could keep both items. But yes, ethical thing is to contact Amazon and let them know what happened.

  • curryking69 on 20/10/2022 - 11:24

    You can gift it to me please 🙏 😎

  • coxjon on 20/10/2022 - 14:33

    At least you know how to check first if you're missing your next delivery!

  • Wazzzzup on 21/10/2022 - 11:42

    Thanks for all the replies, I contacted Amazon and they said to just keep it, I’ll gift it to someone

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