Woolworths Will Not Replace The New 99c Bag for Free

Related Stores

Woolworths

• 1
• 2
• 3

• • • 

      Davo1111 on 24/10/2022 - 14:02

      I don’t think bag replacements were bankrupting Woolworths.

  • 

    [Deactivated] on 24/10/2022 - 17:51

    The printing on the bag said "Use this bag again and again. If it gets damaged we'll replace it for free". It said nothing about replacing the replacement, that they did was probably more something they got away with because most people are still on their first anyway.

    • 

      Davo1111 on 24/10/2022 - 20:17

      +1

      I understand your argument, but i think it's implied. If i bought a laptop with a 2 year warranty, i'd expect the replacement laptop to fall under the same warranty. Not just say "that's your last one"

      The bag was labelled "bag for good". To me, particularly with the text, it was a lifetime warranty.

      Am I going to take this to court? no.
      Am i the next rosa parks? no.

      But I dont think woolworths were entirely honest.

      • 

        [Deactivated] on 24/10/2022 - 20:25

        Right, you’re still entitled to your consumer guarantee regardless of what Woolworths say.

        BTW replacements/repairs for laptops etc don’t extend the warranty. So the expectation isn’t valid either. Sure, you might get more than one replacement over 3+ years under warranty, but their previous policy was on a 99c item, a reasonable person should expect mere months at the very most.

        Where companies provide replacements above and beyond their consumer guarantees I don’t know of one that doesn’t consider a fix outside that or other agreement to extinguish the warranty. (Or in some cases 2 part paid replacements) Same goes for insurance.

        I can see why people misread the bag, but the word’s written on it definitely don’t mention more than a single replacement.

        • 

          Davo1111 on 28/10/2022 - 16:47

          @[Deactivated]:

          BTW replacements/repairs for laptops etc don’t extend the warranty.

          I agree, but the original warranty still exists.

          If my laptop with a 2 year warranty breaks after 1 month, and gets replaced with a laptop with a 1 year warranty. The laptop should have a warranty for 1 year and 11 months

          • 

            [Deactivated] on 28/10/2022 - 18:36

            @Davo1111: For sure. But this policy was like having a short warranty that they voluntarily went above and beyond with. With goods like this you're lucky to ever get a replacement under consumer guarantees/warranty unless it's manifestly not fit for purpose the moment you walk out with it. Now people are getting upset that they're still not going above and beyond and previous written warranty or reasonable consumer guarantee.

            At issue is people's misunderstanding of a basic English sentence, and the overly generous treatment Woolworths gave that enabled that view, even though it wasn't ever what was written or reasonable.

            I'm sure if you buy a bag, and it dies, and they replace it, and that dies, you'll still get another one provided it's within a reasonable period, but unless the bags are completely defective it's really really unlikely they'll fail before a reasonable period elapses. These things in my experience last longer than most laptops and they're less than a dollar.

• 

  lint on 24/10/2022 - 11:20

  The stitching on a lot of these Bag for Good bags are garbage, I've got two that were brand new where the stitching immediately started coming apart. I could get them replaced "for free" as promised but it kinda defeats the purpose of these reusable bags if they're so bad they need replacing after 2-3 uses. I read that you need to reuse these bags something in the order of hundreds of times for their environmental footprint to be less than the single use plastic bags, so I've just held on to them.

  But does this also mean if your Bag for Good bag needs replacing in the future, they'll just give you one of these and that'll be the end of the "replace them again and again" promise?

  • 

    [Deactivated] on 24/10/2022 - 12:36

    The main benefit of the heavier bags is they don’t as easily blow into waterways and get swallowed by marine life. The fact that they do last for hundreds of uses is a bonus. Once in landfill the environmental impact of either is pretty negligible. I’ve had my original 20 bags for a decade and have only had to replace 2… but I didn’t get them from Woolworths.

  • 

    [Deactivated] on 24/10/2022 - 17:19

    +1

    They have no more old green bags. So they will replace the old green bags, just once more, and the replacement you get is the new bag. If the new bag gets damaged they won't replace it…. we have to buy them.

    • 

      [Deactivated] on 24/10/2022 - 18:05

      Which technically was always 'the deal' according to what was printed on the bag, they just exceeded the deal. oh no.

  • 

    TanedaR on 24/10/2022 - 21:12

    it kinda defeats the purpose of these reusable bags

    The purpose of these bags is just purely green washing.
    It's never meant to be environmental friendly.
    It's there to shut the greenies mouths and show the lefties & gov that "we have done something."
    Apart from that, it's just help saving their bag cost.

    The same applies to solar panel and EV. No they are not green.
    Rare earth mining, manufacturing panels and EVs, generating electricity, nothing is green.
    As long as there is human being, as long as the population keeps growing, nothing is green.
    It's all about shifting profit from "your company" (old sector) to "my company" (new sector).
    It's funny to see how the public think they are being part of it and helping the environment when they are not.

    • 

      meatgasm on 26/10/2022 - 21:25

      +1

      Production of Solar and Battery Deffos produce waaaaaay less emissions over their lifetime considering emissions saved. I sorta get where you're coming from with the 'nothing is green' sentiment, but nihilism and apathy isn't a good reason to stifle positive change, even if its incremental.

• 

  Akya on 23/12/2022 - 06:34

  My local Woolies only offered to replace my Bag For Good with the $0.99 Woolworths Foldable Bag. Not comparable and too small :(

• 1
• 2
• 3