Cannot Use Digital Chemist Warehouse Giftcard Online?

I've previously used CW giftcards online before but now the option is not there?

Supposedly there should be a giftcard option on the checkout page but now it is missing. Checking the GC on their balance checker returns 'null' even I -just- loaded it from a Shopback SS GC

Any else having this issue?

Related Stores

Chemist Warehouse
Chemist Warehouse

Comments

  • +3

    https://www.chemistwarehouse.com.au/aboutus/faq

    Chemist Warehouse gift cards cannot be used for online ordering.

    • +1

      It is a new thing. I was able to use it online a month ago.

      Under some FAQ in the Gift Cards section, it says usable both online and instore.

      • Yeah a month ago i got Shopback Chemist Warehouse “giftcard” and applied it under the voucher section as per the FAQ

        Yes, vouchers can be used to pay for a portion of your order with a limit of one per order.

        Please use the ‘got a voucher code? Add it here’ option in the shopping cart and ensure you have checked any and all relevant terms and conditions for your vouchers.

        • +1

          Right…the FAQ section specific to giftcards says it can be used online/ instore, and that the option is under the voucher section. As does the page where you go an buy gift cards from Chemist Warehouse…

          Any who, I went in person and used of it so least the card actually works.

  • It is maybe just a tempory maintenance.

  • +1

    They are going broke & can't afford you to use discounted gift cards online anymore -
    https://tinyurl.com/yf7vryr5
    Only just made a billion last year 😧

  • I used a Chemist Warehouse digital gift card to pay for an online c&c order last week. At the time, I read the FAQ which stated contradictory terms. Under payments, it states 'gift cards cannot be used for online ordering' yet under Gift Cards, it states 'you can use either a physical or digital gift card online or in-store.

    I proceeded with my order and was successfully able to apply my gift card. I collected my order the other day. However, I agree the gift card option at checkout is not showing up anymore as I have just tested by adding something to cart. Strange…

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