I am here to share the next instalment in my Series of Unfortunate Building Events because I am sad no one can console me like OzB does.
We're getting the landscaping done for our new house build and let tradies have access to the garage to pour the driveway. Somehow they understood "access to garage" to mean "access to the entire home" and took it upon themselves to temporarily move into my house.
They tracked mud all over the house, including the brand new carpets which had just been professionally cleaned.
They were also smoking as they took a casual tour of my home and ashed literally everywhere. My carpet is (unfortunately) black and looked like an approximate recreation of the aftermath of the 79AD eruption of Mount Vesuvius.
They also took it upon themselves to piss all over my brand new freshly cleaned toilet and the bathroom floor. It appears they were feeling especially generous and left us not only their pee but also smeared poop inside the bowl. Being a woman I do not understand penis anatomy but I am assuming it is not normal to spray pee in a 1m diamater without frantically helicoptering your little friend. They must have been very excited.
To top it all off they decided to leave all my doors unlocked and open, and seemingly accessed it whenever they were on site to have a fat smoke inside because when I visited a week later to enjoy my newly cleaned home it was like someone had poured an ashtray straight into my lungs.
In response to our complaint, the site supervisor responded that he will have a "stern chat" with his subbies and offered to clean my professionally cleaned bathroom himself. The floors were left for us to clean. The director of the company, who asked us to email him with any issuess, has not responded to my email and has been ignoring me for a week.
I now have to spend another $700 getting my entire home deep cleaned because I fear it has been violated beyond what the eye can see.
I am tempted to send them an invoice for the cleaning but judging by their communication so far I don't see this working.
Thank you for reading. I can only hope this is the last chapter in my OzB forum novel.
TLDR; gave tradies access to garage only, tradies went inside without permission and ashed all over my new home, pissed all over my bathroom, tracked mud all over carpets and left doors unlocked and opened. Their response was to clean the toilet, and that is all.
(Since someone asked, primary residence, a gift from parents who are moving back to their homeland after working their butts off since I can't afford a home like every other young person. And also since someone asked, no I am not asking for monetary sympathy for $700….)
Thank you for the advice everyone (especially the offer to pee on their floors). Regardless of what the outcome will be, I feel much better about it knowing there are solutions and that this isn't normal.
That's really unacceptable.
Click enough pictures of what has been done to the property
If it was me, I would be writing a letter of demand and then taking them to my state's tribunal if they did not agree to the deep clean.