ACCC Taking Dell to Court for Monitor Prices

Basically being pinged for prices of monitors when being purchased with a computer/laptop.

No mention whether or not muzeeb is involved.

Dell Australia in court for allegedly misleading consumers about the cost of add-on monitors

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Comments

  • +3

    When a consumer selected a Dell desktop, laptop, or notebook for purchase on the Dell website, the consumer was offered the option of adding a monitor during the check-out process. Often, the monitor was shown with a higher price in strikethrough, representing a significant saving.

    The ACCC alleges the monitors were not sold for the ‘strikethrough’ price for most of the relevant time and, in some cases, the add-on price shown was more expensive than if the monitor was bought on a stand-alone basis.

    • That's what they pinged CT business shirt "deals" with a while back.

  • +4

    No mention whether or not muzeeb is involved.

    All G xx

  • +6

    It's like every now and then, the ACCC try and present something to the media to remind us that they exist. They must've had to dig quite hard to find such a "high-impact" (NOT!) case like this..

    I'd like to see them properly take on the cases that have much more community interest, like the petrol companies, and actually win (instead of these pissy small ones).

    • -1

      Soft targets are easier to manage! I had minor issues with them, sold me non-existent stock but after some noise were quick to rectify. The invoice showed a much higher price than I actually paid. Fuel prices gone crazy in our town. So much profit they build new servo's despite low demand. Time to belt the fuel barrens!

    • -2

      ACCC most worthless Department ever - not worth a pinch of shit.

      As said… pick soft targets to pretend they are worthy.

      How about hitting up fuel/gas/electric/water etc….

    • +2

      What, precisely, do you expect the ACCC to do against a global cartel? Do you think they have jurisdiction to go after OPEC? Local petrol companies are not making that much money. All the data shows that petrol stations are not wildly profitable enterprises.

    • what rule are the petrol companies breaking?

  • The oil companies are indeed global and the ACCC can't do anything about their operations worldwide, but they can do something about the Australian side of things. I'm no expert at what regulations can or should be implemente, but they've been able to create things such as OzB favourite "consumer guarantee" here that applies to other global companies.

    All the data shows that petrol stations are not wildly profitable enterprises.

    Profitable or not, companies have to do business according to the local regulations.

    • OK. So you want government price controls for a product where the price is entirely dictated by the global market? The only thing that will achieve is to shut down every petrol station in the country. Why would anyone sell the product at a loss? You seem to think that the petrol companies that operate in Australia have control over the price of the petrol they sell. They don't. We could kick, scream and pass laws about what the price has to be and all that would happen is that nobody would be able to buy petrol.

      You also seem fundamentally confused about the ACCC's role and responsibilities. It didn't create consumer guarantees. The government did. So any new regulations regarding petrol would be completely outside the remit of the ACCC.

      The entire premise of the ACCC is that it regulates markets. What you're suggesting is the wholesale destruction of a free market.

      • +1

        ….product where the price is entirely dictated by the global market?

        Your whole argument about ruining the market is based on this?
        The wholesale price might be dictated by the global market, but the margins that the oil companies stack on top of those prices here are definitely not.

        Are you telling me that the whole global petrol market operates based on our school holidays here? That is, the prices automatically go sky high a few days before our school holidays and then suddenly go down again after? I don't think so!

        You also seem fundamentally confused about the ACCC's role and responsibilities. It didn't create consumer guarantees. The government did.

        The ACCC is not part of the government? I simply used the Consumer Guarantee as single example where the government can regulate how global businesses operate here.

        • +1

          The ACCC is an independent statutory authority with absolutely no power to pass laws.

          The idea that petrol prices skyrocket before school holidays is a myth. It's not backed by the data and is a classic case of confirmation bias. Read the ACCC's quarterly reports on petrol markets if you want to see the actual data and evidence.

          Petrol stations and companies in Australia do not make bank. They just don't. You'll make better margins opening a clothing store in Australia than a petrol station.

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