Ping VoIP Home Phone Provider Experts

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  Magpye on 14/01/2023 - 14:34

  A decade ago, you could barely move for VoIP providers selling residential services. Nowadays, the market is much more lean and largely focuses on business telephony.
  I personally use CrazyTel, which offers decent service plan for a low rate.
  If they are wanting to receive inbound calls instead of just making outbound calls, then you'll need to get a DID (Dial In Direct) as well as a VoIP service.
  This is the commonly recognised as a telephone number (example: 07 4567 8900)

  You'll also need to factor in whether a new VoIP phone is bought, or if the old phone is used with a VoIP adaptor (ATA). I'd recommend using the ATA for numerous reasons.
  In either case, there will be some configuration to be done, though you might be able to get the vendor to send a preconfigured device out to you.

  ATA
  VoIP Phone

  Of course, you don't have to buy these from Crazytel, but the advantage of doing so, is that vendors often support the devices they sell, whereas any old device off eBay typically isn't.

  Fair warning: this can be quite the rabbit hole if you decide to do it yourself. I've been doing it for 25 years (Enterprise), and there's still things that bewilder me.

  Anyway, as always, conduct your own research and draw your own conclusions.

  • 

    Chaddy on 15/01/2023 - 16:33

    Yeah I'd suggest going with vendor supported equipment, i've only been selling NBN to businesses for a couple of years but provider supported equipment is the way to go as that way parts can be easily tracked down if they need replacing.
    Also the Routers / Modem router combination with a built in ATA would be the way to go as existing phone can just be plugged in. Particularly if pre- configured.

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  rickr on 15/01/2023 - 08:05

  I am a Senior, and lost my Landline when the NBN arrived.I purchased a Home Phone which takes a Sim Card for $85 from Amazon when this happened.I use Dodo for unlimited calls for $5 month, or if he uses it for mainly receiving calls, use Aldi for $5+ a year.. Works great.

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  grog on 15/01/2023 - 12:09

  Thank you for the replies

  I think i need to get more info this end but FTTP is available and a landline via fttp is a must have.

  Also an internet plan at say 12mbps connection speed bundled with the home phone.

  So trying to find a good find home phone provider [is that called VoIP?] as first step.

  I will snoop and see who does low speed bundles.

  thanks again

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  Chaddy on 15/01/2023 - 16:23

  I'd go 25/5 Mbps over the 12/1 plans as you'll get better download speeds over Wifi, close to ADSL 2 speeds and the call quality will be better.
  I'd also go with a provider with either 4G backup available. As the phone won't work when their is a power outage over the NBN.
  Seeing as you have FTTP get a battery backup as that way the phone will still work.
  But i'd get 4G backup just to be on the safe side.

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  Chaddy on 15/01/2023 - 16:27

  Also get the provider to provide a pre-configured modem with a phone port as that way the existing service can be plugged in.
  But before all that, port the existing phone number to the chosen NBN Provider and once the port is done get them to provision the internet That way the number won't be lost.