Is Samsung Care Worth It?

• 

  BlackorRed on 15/02/2023 - 07:56

  can you buy SScare after you got the device for 50% off? can't seem to see that offer

• 

  capslock on 15/02/2023 - 08:08

  +1

  If you tend to drop or damage your phone then yes.

  If you take care of your phone and usually keep them in good condition then no.

• 

  singlemalt72 on 15/02/2023 - 08:25

  My credit card comes with phone insurance, I just rely on that.

  • 

    mbck on 15/02/2023 - 08:48

    Citibank limit is 1000 per claim

    Amex is just front screen insurance. (Ie, you're not covered if it's the back)

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  triviums on 15/02/2023 - 11:48

  I bought Samsung Care for my S21.

  I never used it and only decide to get a mobile refresh at the last moment to get my money's worth.

  It was not worth it for me.

  • 

    mbck on 15/02/2023 - 11:49

    I've heard in the past, people got an upgrade when they did a swap (eg, if they had an s21, they got an s22 because they ran out of s21).

    Obviously not guaranteed. But hey that might give you an extra 2 years of phone, which extends the initial outlay

• 

  Marcsie on 15/02/2023 - 13:08

  Just a waste of money !

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  cupcake on 15/02/2023 - 14:32

  I don't buy it.

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  mrkorrupt on 15/02/2023 - 16:15

  -1

  I believe the issue is "I bought Samsung S23"

  I bought the S7, it was advertised as able to go in water / sea (person places in his 'rash' vest pocket and goes surfing
  My phone went into sea water for a literal 3 seconds, and started to get wrecked.
  ACCC ruled and fined samsung 14 million for misleading and refusing to warrant the devices
  https://www.accc.gov.au/media-release/samsung-australia-to-p…
  I am now in talks to get a full refund for my device
  Samsung Washing Machines exploding
  Note 7 exploding
  https://www.youtube.com/watch?v=OfM0GqsIB6c <—- Samsung only brand to have battery vent <—- I experienced this too

  Samsung S2 capacitor overheat
  Samsung S7 water damage, battery vent

  Oneplus One - No issues bought in 2015
  Xiamoi Mi A1 - No issues bought in 2017
  Realme X3 SuperZoom - One issue, Power Button Ghost presses, out of warranty, repaired no cost, within 3 business days

  • 

    MeesusEff on 15/02/2023 - 21:09

    Same happened with my s10+, cameras were wet and network wouldnt work. Samsung fixed it last year for free, nearly 2 years out of warranty. But I looked at it recently and threes still water in the camera. Sent it back again and they refused saying there's no damage. I doubt you'd get a refund but they could offer to fix your phone.

    • 

      mrkorrupt on 16/02/2023 - 21:42

      A refund is the only acceptable solution as the phone is technically obsolete.
      The phone was sent it for warranty within the original warranty period and was refused and now is 4 years later.

• 

  nroko86 on 20/02/2023 - 11:47

  I've never had it in the past but I pulled the trigger for $124.50 for 2 years care. You have to purchase care in the first 30 days from purchasing your phone. It is 50% off for S23 owners purchased from any store.

  I generally take good care of my phone, screen protector, case etc. I upgraded from Note 9 which is still in pristine condition.