ShoppingExpress Shipped The Product That I'm Not Buying

Lsanglt on 20/02/2023 - 11:47
Last edited 20/02/2023 - 12:06

Hi all,
This morning I received the parcel from SE which contain the 2TB Samsung 970 Evo Plus. I'm not buy this product and looking to call their team to ask why this is ship to my address (With my detail correct). Is that the right way to handle this? Or can I wait for their call?

Edit 1: I called them but can't reach to anyone, so I emailed them.
Edit 2: I move recently and not made any orders from SE with my new address, so I more concern how SE can have my new detail.

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Comments

  • Porker on 20/02/2023 - 11:55

    Why not just call them (as you've said) and ask them what's going on?

    • sanglt on 20/02/2023 - 11:57

      I actually called them 3 times and no one pickup the phone

      • Porker on 20/02/2023 - 12:00

        k.. your post suggests you were 'looking to call' them, but hadn't done so and asking OZB for what you should do - to call or wait.

        Perhaps email them with the order code and your concern, and leave it at that. You've demonstrated (and evidenced) an effort to resolve the situation and the rest is on them.

        • sanglt on 20/02/2023 - 12:03

          Thanks, I emailed them.

          • Mechz on 20/02/2023 - 12:09

            @sanglt: If they don't respond with arrangements to pick up the drive within X months, you get to keep it!

  • Wicko on 20/02/2023 - 12:04
    +2

    Free SSD? Sounds like every OZB's wet dream.

    • sanglt on 20/02/2023 - 12:10

      Not actually, I updated my post about the address detail. I'm not making any orders with SE using my new address so I don't know why they have my new address.

      • bobbified on 20/02/2023 - 12:59
        +3

        Is it actually your name on the package?

        Could it be that the last person who lived at your current previously didn't update their shipping address when they put through this order?

        • sanglt on 20/02/2023 - 14:16

          Yes it is actually my name.

          The only thing that can related is the futu_online store from ebay. Look like they are the same company so they can have my new address via Ebay.

  • djkelly69 on 20/02/2023 - 12:26
    +1

    Have you ordered a SSD recently? Perhaps it was from one of their other entities?

  • freefall101 on 20/02/2023 - 13:29
    +1

    Late valentines day present?

    Have you checked your credit card/paypal to make sure someone didn't use it and screwed up billing address vs postal address or something?

    • Payne on 20/02/2023 - 13:48

      Yeah, feels like a present from someone.

      • FireRunner on 20/02/2023 - 13:55

        I wish someone would send me an SSD…

    • sanglt on 20/02/2023 - 14:14

      Thanks, I checked all my credit cards transactions and found no thing related.

      Based on the tracking information provide by Auspost, the parcel packing date was 16 Feb.

  • c64 on 20/02/2023 - 15:49

    someone sends you free stuff and you are complaining?

  • Clear on 20/02/2023 - 18:37

    @ShoppingExpress

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