Parking Fine Rant from Revenue NSW

squaredonut on 18/03/2023 - 20:57
Last edited 18/03/2023 - 23:56 by 1 other user

This is more of a rant than a question.

My mother received a late notice payment ticket from Revenue NSW for a parking fine, and she wasn't even out that day, let alone will ever be in that area the fine was.

I reviewed the images online. The number plate is the same number plate, but it's from VIC. The car is also completely a different make.

How brain dead does the ranger and also the person at back office is to not realise it's from another state, AND the vehicle doesn't match the one the registration is against?

Anyways, this is more of a rant, and it annoys me how (profanity) government orgs are at their jobs, and they just have to make you waste your time to do their job for them and prove them wrong.

Automotive Parking Fine

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Comments

  • Muzeeb on 18/03/2023 - 20:58
    +8

    Rant acknowledged.

    I'm surprised that a Victorian number plate matches a NSW plate. I thought the sequences were completely different.

    • trustnoone on 18/03/2023 - 21:07

      This is what I thought too. Infact I'd assume this is the case purely so that things like this doesn't happen. Since it would be a very obvious thing to have to work around/deal with.
      I wonder if the other car is using fake plates (like they just drew on random set of letters/numbers that happen to be OPs)? But I could be wrong.

      • redforever on 18/03/2023 - 21:25
        +4

        Apparently, before 2004, NSW were issuing registrations in AAA NNN format, i.e. the same format used in Victoria until a few years ago. Victoria noe uses NAA NAA.

        • Muzeeb on 18/03/2023 - 21:29
          -1

          Good one. Hey op, is your mum's car a 2000ish plate?

          • squaredonut on 18/03/2023 - 21:36

            @Muzeeb: @Muzeeb, I'm not sure, how do you tell? But it's of the format of AA NNN, so two letters and 3 numbers.

            • Muzeeb on 18/03/2023 - 21:45

              @squaredonut: AA NNN would be considered a personalised plate in Vic, I think.

  • Stewardo on 18/03/2023 - 21:14
    +5

    My companies fleet manager rang me an accused me of getting a parking fine and ignoring it. It had gone to revenue NSW. When I protested and asked for photo evidence it was discovered that it was a different number plate and a different make of car. Clowns

  • Tomcruise on 19/03/2023 - 08:45

    Happens all the time.

  • Euphemistic on 19/03/2023 - 09:00
    -1

    Yea it’s a pain, but mistakes happen. This is why you shouldn’t ignore this type of letter. If you didn’t do it, get on the front foot - but keep in mind the wheels of govt turn slowly so it could take a while to resolve.

    • deme on 19/03/2023 - 10:28
      +2

      Mistakes happen?

      The number plate is the same number plate, but it's from VIC. The car is also completely a different make.

      This is just incompetence.

      • but keep in mind the wheels of govt turn slowly so it could take a while to resolve.

      Nah it takes like a day or two max.

      • Euphemistic on 19/03/2023 - 10:39

        This is just incompetence

        Much the same thing as a mistake. They check the rego in the system, see it’s valid and send out a letter. It would be fairly rare to find one from interstate with the same letter combo so why would you bother checking it’s the right make/colour of car every single time. It’s a waste of resources.

        The time you save from not cross checking every single make/model of car probably wouldn’t be lost in correcting the rate errors.

        • deme on 19/03/2023 - 12:51

          Err.. Did you design this system?

          not cross checking every single make/model

          Maybe, just maybe this would be a good idea to ensure the plate was written down correctly, not to mention the duplicate plates across states.

          • Euphemistic on 19/03/2023 - 13:20

            @deme: Yeah, maybe it is a good idea but if the error rate is low enough why bother? If they get lots of errors it’s worth adding processes in to the system but until then it’s likely not worth the investment.

            From my experience, when any government department implements a new fantastic software system it often ends up costing a lot, requires more input from the staff and doesn’t make any real difference to outputs. If it ain’t broke, don’t fix it.

            • deme on 19/03/2023 - 13:31

              @Euphemistic:

              From my experience

              What experience was that?

              • Euphemistic on 19/03/2023 - 13:50

                @deme: Working within government, actually it allows to private enterprise I was in too.

                Software companies promised the world and delivered a headache.

      • Tomcruise on 19/03/2023 - 15:46

        If you send in a letter/email about it, the penalty gets put on hold and someone will eventually get to your enquiry. Thry will check photos ftom the issuing authority and then reissue the reminder notice with the correct details.

  • Ghost47 on 19/03/2023 - 09:42

    Yep, people are stupid.

  • pegaxs on 19/03/2023 - 10:48
    -1

    Most likely handled by computers with very very little human interaction until such time as someone makes a complaint, then a human will look into it.

    Write the letter, put forward your evidence and the ticket will be withdrawn. If not, take it to court and it will be tossed out in about 5 mins.

    • Tomcruise on 19/03/2023 - 15:48

      Yes. The officer has assumed/recorded the wrong state of rego at the time of issuing. No other human intervention after that.

  • AndyC1 on 19/03/2023 - 10:49
    -2

    Call Services NSW and get them to re-issue a new number plate as number plates in OZ should have a unique number across all states & territories.

    Call or email or respond to revenue with a photo on the NSW plate she has and say that we have the NSW plate and the ticket is for a VOC plate, which is not your mother. Make sure you respond ASAP and via at least two methods.

    • Euphemistic on 19/03/2023 - 11:46
      +4

      number plates in OZ should have a unique number across all states & territories.

      Got a source for that?

      • AndyC1 on 19/03/2023 - 15:33

        So how do the speed camera's work out which of the duplicate is the correct one then if there are duplicates?

        • Tomcruise on 19/03/2023 - 15:51
          +1

          No duplicates as each state/territory cannot issue 2 plates the same. You can have 8 plates all the same but the state/territory of issue is different so therefore they cannot be duplicates.

        • Euphemistic on 19/03/2023 - 15:55
          +1

          Perhaps the clearly stated state on the plate? Or perhaps or flags it for a human to review?

          • Tomcruise on 19/03/2023 - 19:44

            @Euphemistic: The State is Clear. The officer has just made an error.

            • Euphemistic on 19/03/2023 - 20:01

              @Tomcruise: Yes, in OPs case the council issued fine would have been done by a human. but for automated speed cameras it’s like my that if there is anything not straight forward it’ll pass it directly to a human for review.

              • Tomcruise on 19/03/2023 - 23:48

                @Euphemistic: No, Humans still have to verify the images and match the data before a Penalty is issued for Camera matters.

  • djsweet on 20/03/2023 - 08:34

    Lol. Std govt

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