Hungry Jacks Deals down for Everyone? Boooo

Lcakesyy on 14/04/2023 - 08:45

Anyone else getting no access to deals when using the app?

Food & Grocery

Related Stores

Hungry Jack's
Hungry Jack's

Comments

  • Muzeeb on 14/04/2023 - 08:54
    +4

    I'm guessing by the error message that everyone is suffering, not just you.

  • cakesyy on 14/04/2023 - 09:04

    That's the one! Thanks

  • Nugs on 14/04/2023 - 09:32
    +1

    damn, forgot to claim a free Crows whopper after they beat carlton
    was that down too?
    .

    • AustriaBargain on 14/04/2023 - 10:41

      I wouldn't have bet on that outcome if I were HJs.

  • DashCam AKA Rolts on 14/04/2023 - 09:55
    +1

    New Gurvinment helf nishitive.

  • kekw on 14/04/2023 - 10:01

    Never find that app useful anyway. Rarely get any voucher in the app, I usually just use the pdf coupon

    • cakesyy on 14/04/2023 - 16:49
      +3

      It is great. $4 whoppers. Free drinks and chips.

      • MiscOzB on 20/04/2023 - 16:01

        They're back up to $5 now after temporarily dropping back to $4. Also the free drink rewards seem rare to non-existent now, used to win large soft drinks often.

  • Godric on 14/04/2023 - 11:51

    Do they even have 'deals' anymore?

    • pharkurnell on 14/04/2023 - 14:17

      The deal is not having a deal

  • USER DC on 14/04/2023 - 13:40
    +3

    Yup i had problems since last night

    same as this guy

    https://www.ozbargain.com.au/comment/13622092/redir

    I guess no more free chips or drinks anymore ?

  • Jake17 on 14/04/2023 - 14:09
    +1

    Tried using it yesterday morning arond 8am. Wasnt working then also

  • 87percent on 14/04/2023 - 15:51
    +1

    Even their instore ordering machines were down earlier today

  • Bruceflix on 14/04/2023 - 16:57
    +3

    I just got the free (rebel) whopper email for my birthday and then the app goes down so I can't claim it. Some would say that's a blessing in disguise.

    • A-mak on 15/04/2023 - 16:51

      On my old phone the app would always crash, had the birthday whopper and I was able to just show them my i.d at the counter and it didn't use my app coupon or anything.

  • Matt P on 14/04/2023 - 21:35

    shake and win hasn't worked for me for weeks (months?).

    Tells me i have no internet connection

  • rolex16233 on 15/04/2023 - 20:06
    +1

    it happens since yesterday(14th April). may work for 1st shake and win, but never go to the next step….
    still not working today.

  • Ozbargainasaurus on 16/04/2023 - 10:00
    +1

    Same happening to me… No fix ETA either

  • djoz on 19/04/2023 - 10:23
    +2

    Still down. They've changed the messaging on app launch to mention they are "working with it's supplier to address the situation" but honestly, this looks to be the longest ever it was down. Been 1 full week now.

    • MiscOzB on 22/04/2023 - 15:33
      +2

      Still down after 10 days, unbelievable. Gonna be a lot of people that miss out on their free/$1 Whoppers unless HJ's credits the accounts with another voucher.

      • djoz on 22/04/2023 - 15:54
        +1

        Even worse. The App Vouchers are not available as well. The App "deals" are available, but the App vouchers used to be a lot better. It would have hit their business significantly.

        I am still amazed as to why they haven't fixed it yet. If you noticed, the Shake N Win now spins and provides the Prizes which were available during the Uno promotion (but we cant claim them). Looks like the coding has gone haywire and someone is unable to reverse the coding done for the Uno month.

        Let's hope it is back soon, and with the Free Medium Coffee prize, which I treasured a lot earlier ;)

  • AS2035 on 19/04/2023 - 20:29

    never look at deals. Hungry Jacks is terrible.

  • rekke on 25/04/2023 - 11:03
    +1

    Bet management isn't going to be happy with the Software Dev team, outage for 1 week+ and would probably have lost them a lot of revenue. Where was the DR testing :)

  • Ozbargainasaurus on 25/04/2023 - 15:04
    +1

    Rather than unwind the changes, they are probably waiting for the Uno thing to start.

    • djoz on 28/04/2023 - 10:34
      +1

      I'm suspecting it is the Uno changes itself that has regressed existing functionality. Uno starts 02/05/2023. Wow, they cant fix shake n win, and rewards, but completely roll out a new campaign? Hard to digest.

  • Ozbargainasaurus on 03/05/2023 - 15:05
    +1

    Looks like we are back in business!

    • ZmbHntr on 03/05/2023 - 15:59
      +1

      Yeah the Shake & Win and also the coffee loyalty worked for me earlier today….finally. Although I don't have any vouchers under Rewards yet.

    • djoz on 03/05/2023 - 18:37
      +1

      Lol. Yes it started working and it's down again. Not working at the moment.

  • djoz on 03/05/2023 - 19:38

    It was spinning the wrong prizes again. Got a Free Hashbrown in the evening when it started working, but that's not a valid prize after 10:30 AM, so Reward assignment to card failed.

    Btw, I've got a spare phone which has the T-1 version of the HJ App, and it allows to shake and also assigns rewards to the barcode, since Saturday 29-Apr-2023 but when I go to the store, they mentioned they cant scan any Shake and Win prizes (last tried on Tuesday 02-May-2023). The latest app does not allow to shake at all.

  • kdmeir on 05/05/2023 - 00:14
    +1

    wow
    still not fixed

  • Ozbargainasaurus on 08/05/2023 - 23:12

    Anyone got any rewards? Can't tell if it's fixed and I just don't have any on my account.

    • ZmbHntr on 09/05/2023 - 17:34
      +1

      Nah I don't have any rewards vouchers yet, this is still not working. The Shake n Win and the coffee loyalty appear to be working the last few days.

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