Buying a Carrot at The Self-Checkout - Machine Called for an Attendant

Cabbage_enforcer on 03/06/2023 - 19:21
Last edited 04/06/2023 - 16:41 by 1 other user

So I was at the self checkout at Woolies today and bought a carrot. The machine called for an attendant who came over and checked a photo of the carrot to make sure it was actually a carrot I put through and then authorised it with their code. Is this a new thing now? Are people entering more expensive fruit and veg through as carrots and onions?

I would just go through the normal checkout if I'm going to be treated like a criminal….except some supermarkets I go to only have one checkout open with usually a long line up. What a sh*tshow

Food & Grocery

Comments

    • ihfree on 05/06/2023 - 22:18
      +2

      Tip of the iceberg. You'll be shocked by modern society

      • Remember Kmart and Bunnings ran a facial recognition trial
      • You're tracked online by ad networks that target you based on profiles from your online activity. Ever notice how things you see follow you around the internet?
      • Even without loyalty cards, you could be tracked by your credit card
      • Your phone's wifi/bluetooth could be used to track you
      • Social media profiles you to keep your attention
    • 2024 on 06/06/2023 - 09:11

      Wont be long until insurance premiums are based on the contents of your shop lmao

      • infinite on 07/06/2023 - 15:22
        +1

        Good.

        Financially penalize the unhealthy slobs who make poor health and life choices, so it saves the rest of us money.

      • vinni9284 on 07/06/2023 - 21:18

        Yes they do believe it or not. When you turn on location services, everything is monitored by Google and affiliates. Your data is sold to 3rd party such as insurance companies. AAMI (aka Suncorp) are notorious for different premiums based on adresses that are even 4 meters away. When shopping for a quote, enter house specifications to your address and then use the same info for your neighbours address and the premium will change. Why is that?
        https://www.ozbargain.com.au/node/138909

  • ramrod1234x on 05/06/2023 - 22:12
    +1

    Oh, good.

    Ill never forget the number of people putting MEAT and packaged goods through as carrots on the self sevre checkouts when i used to man them.

    • SpicyStew on 06/06/2023 - 14:32
      -1

      what "man" works at a checkout?
      go cut some trees

  • Eeples on 06/06/2023 - 00:28

    Was the carrot in a mushroom bag?

    Was it a funny shaped carrot?

    Did your hand hover over the carrot when it was being weighed?

  • Daniel Plainview on 06/06/2023 - 08:55
    +3

    So you were inconvenienced for all of what? An extra 20 seconds while your solo root vegetable purchase was confirmed? And this is enough to feel aggrieved to complain here that you were 'treated like a criminal' over? What an absolute drama queen.

    When you get over your PTSD from your 'ardous ordeal', perhaps spend a moment into considering how 'getting treated like a criminal' ACTUALLY feels for folks of colour etc every other day of their lives. If nothing else you'll feel a tiny bt of empathy.

    • Protractor on 06/06/2023 - 13:26
      +2

      Wisdom post

    • Brakus on 06/06/2023 - 17:32
      +1

      Too many snowflakes these days

    • Unherd on 07/06/2023 - 05:40
      +1

      What a cruel comment to throw at @Cabbage_enforcer. Your comment shows a misunderstanding of trauma and its effects on the brain, mind and body. Op likely unaware of their own trauma and sought ‘community support’ here. All the comments here are trying to make sense of Op’s reaction - which coming from trauma is irrational (although understandable) by definition.

  • 2024 on 06/06/2023 - 09:10
    +1

    Every time that our bags are searched on the way out, it implies we’ve stolen something. The robot is just following the humans lead - assuming that we’re all thieves.

    • Protractor on 06/06/2023 - 13:30

      One obvious alternative is to allow ppl to slide through, and in amongst that, the crooks get away with it?
      Go for it. If you think things are expensive now,imagine the impact of that free for all, or all things being pkgd in tamper proof security chipped containers.

    • SpicyStew on 06/06/2023 - 14:31
      -1

      with this analogy everyone who flies commercially is assumed a terrorist/hijacker/trafficker.

      • 2024 on 06/06/2023 - 17:14
        -2

        No - if they were believed to be a terrorist/hijacker/trafficker, they would be met with a considerable armed response, not a bag search

  • avseqcfc on 06/06/2023 - 13:27

    Math teachers hates him.

  • Ordinance on 06/06/2023 - 14:39
    +2

    Is this a new thing now? Are people entering more expensive fruit and veg through as carrots and onions?

    I worked at Coles Fitzroy in 2013 (one of the first stores to introduce automated checkouts) and can confirm this is definitely not a new phenomenon lol. People have been putting their avocados through as onions since the beginning of time.

  • goatofwisdom on 06/06/2023 - 15:35
    +1

    "Are people entering more expensive fruit and veg through as carrots and onions?"

    Yes. It's exactly for this reason. Carrots and onions tend to be very cheap by weight, so people tend to use them in place of what they're really getting. It's a pain in the arse but a legitimate concern for the stores.

    Of course, we must always remember the golden rule - If you see someone stealing food… no you didn't.

  • McFly on 06/06/2023 - 16:23
    +1

    If the AI has a problem with one carrot, I'm definitely not using self-serve next time I buy a single plum floating in perfume in a mans hat!

  • syousef on 06/06/2023 - 17:24
    +2

    Chat GPT has scanned your trolley and written you a Haiku:

    I say! What's up doc?
    That a carrot before me?
    Or are you a thief?

    • Protractor on 06/06/2023 - 20:29

      Not quite a Phil Jupitus Haiku old bean

      • syousef on 06/06/2023 - 21:54

        A critic I see
        I don't mind that at all though
        But I'm no old bean

  • airtime on 07/06/2023 - 08:17
    +2

    My biggest issue with self-service checkouts (and Woolworths in particular) is the way they go out of their way to make you feel like they assume you are a criminal trying to steal their goods.

    • attendants almost never greet you
    • they seem to be trained to scowl and display an unhappy face and demeanour to customers
    • they hover around behind you watching you and how you are scanning
    • checkouts now have at least 1, sometimes 2 cameras per checkout recording everything you do
    • when you do need assistance, its like you are asking them to sacrifice their first child, nearly always reluctant and unhappy

    I have no issue with using self-service checkouts themselves but wish the customer service experience was nicer and more friendly.

    In comparison, a couple of weeks ago I had an attendant who greeted me and other customers as we entered the self-service area. They were smiling and happy to engage in pleasantries and chit-chat. They responded to queries with a smile and politeness. All without hovering over your shoulder assuming you are trying to steal. It was a breath of fresh air and such a pleasant customer experience.

    It's a shame what should be normal is actually exceptional. Woolworths needs to put more effort and resources into training and checking on the performance of the customer service assistants in the self-service area. It would make the world of difference to the shopping experience.

  • Hansi on 07/06/2023 - 11:28

    My ginger called for an attendant today as well! Saw the picture of it when she entered her code.

  • valuer on 07/06/2023 - 19:34
    +1

    I bought one grape at Woolies, and the attendant had to seek help. By the time they back it was a raisin.

  • Charbel91 on 13/06/2023 - 12:07

    Are people entering more expensive fruit and veg through as carrots and onions?

    Yes,kind of. My bro in law used to do this at Woolworths,but with shallots. he would choose the cheapest option because they we're/are super expensive. I'm not too sure if he still does it

  • browser on 14/08/2023 - 14:20

    There was an article on SMH yesterday about the techs they use, funny they used carrot as an example. :D

    https://www.smh.com.au/national/the-secret-high-tech-ways-su…

    All these technologies wouldn't stop people from walking out with their groceries unpaid, would you call them out?

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