GPU Arrived with Bent Bracket, Worth Pursuing a Partial Refund?

penguinswillrise on 07/06/2023 - 10:04
Last edited 07/06/2023 - 10:22

Hey everyone,

I recently bought a second hand GPU off ebay however upon arrival I noticed the bracket to be screwed onto the PC is bent out of shape. It likely happened during shipping as when I unboxed it the bracket was pushed through the bubble wrap and into the box walls. It was also only lightly wrapped and not taped.

I understand I can simply bend it back to shape but I bid an amount which I felt should provide a product that worked out of the box (ebay condition indicates item is used but is "fully functional") and the bent bracket means I can't even install it into my PC out of the box. I'm also wary that the bracket integrity is already compromised and bending it back would make it worse.

I've spoken to the seller who apologised but mentioned it probably happened during shipping as it was fine when he packed it. I'm inclined to believe them but at the same time felt that the packaging was a bit light and a bit more thought could've prevented this. In light of this is it worth pursuing a partial refund either from paypal or ebay?

Pics here: https://imgur.com/a/gw67uED

edit: Thanks for the response - yes it's an important piece of metal but small at the end of the day. Looks like I'll just cop it and not go through the fuss of a refund. Cheers

Computing Computer Component Video Card

Comments

  • Jimothy Wongingtons on 07/06/2023 - 10:09

    Just return it for a full refund if you’re not happy otherwise it will just be sitting in back of your mind even if you do fit it off after fixing the bracket. Or worse you try to bend it back and it breaks more. Etc

    Old mate should have packed a high value item better. At least bubble wrap then box it then wrap it again.

  • mskeggs on 07/06/2023 - 10:13
    +13

    Surely you time is worth more than the fuss of a return. It would be 5 seconds with a pir of pliers to fix.

    If you wouldn't be bothered to return it, and are just hoping for financial compensation, then I think fair compensation would be for time required to fix it.

  • Mechz on 07/06/2023 - 10:14
    +2

    If it was the whole backplate sure, but for that tiny amount of bent metal that won't effect anything, just bend it back and get on with life.

  • HollyT92 on 07/06/2023 - 10:28

    OP, if you can't/don't want to pull it straight with a pair of pliers, then just send it back and get on with life…

  • jar-unit on 07/06/2023 - 10:30
    +2

    Just bend it back

  • brendanm on 07/06/2023 - 10:31
    +7

    Haha, you could have fixed that in probably a tenth of the time it took to contact the seller, log into ozbargain and post about it.

  • NotCheap on 07/06/2023 - 10:59

    Give them a review for their packaging (this is completely on them), then just bend it back, if its just the end corner of the bracket and not like the whole bracket its super trivial.

  • Protractor on 07/06/2023 - 14:09
    +1

    Outsourcing brain function and decision making process.
    AI will love you.

  • solidussnake on 07/06/2023 - 20:35
    +1

    Lol I have a 4070ti held in with one screw same for previous cards also with no problems , bracket compromised 🤣

  • Sleeqb7 on 08/06/2023 - 11:23
    +1

    Christ almighty spend two seconds to bend it back and move on with your life.

  • rekke on 08/06/2023 - 18:58

    Generally, this is the risk you run when you purchase peer-to-peer. That being said the damage is minimal and has no effect on anything.

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