Samsung Flip Screen Protector Original Replacement

highon2str on 10/07/2023 - 15:24

Does anyone have experience with getting their screen protector replaced, particularly at the Oakleigh VIC service centre?

I intend to drive by to see if I can wait for my screen protector to be replaced. I don't imagine this to be a big job, however I've been told a few different things by Samsung care (via phone and in store) that they might need to wipe the data and that they cannot take walk-ins and I will have to leave my phone with the for a few days.

There isn't even a direct number to call and the Samsung care person I spoke to over the phone said to head down and speak with the receptionist.

Just curious to know if anyone has tried doing this, if it is possible to wait for a screen protector replacement? If I have to hand in my phone for a few days and risk my data getting wiped, I will buy my own screen protector and never buy another flip phone. I've had the flip 3 and 4 and they have been great aside from the screen protector cracking and lifting at the hinge on both models.

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Comments

  • mrearthpig on 27/07/2023 - 10:43

    I've had the screen protector replaced on my Flip 4. The replacement protector has lasted about 6 months.

    I can't comment on the Vic service centre, but the one in Adelaide was happy for me to put my phone in maintenance mode.

    Screen protector replaced, no wiped data. I think the "we might have to wipe your data" thing is an arse covering excercise.

  • highon2str on 27/07/2023 - 11:52

    Thanks for that. Did you have to wait a day before collecting your phone?

    I've since had my screen protector replaced and you're right, when I got there at 10am they got me to put the phone in "maintenance mode", then I was told that the replacing of the screen protector had to be done by a "machine" and that I had to pick it up the next day. I tried asking if I could wait around for the job to be done but was told that the phone "had to sit overnight".

    The screen protector coming off has happened on my Flip 3 and Flip 4. Not sure if I am willing to go through this again with the Flip 5 that's just been released!

    • mrearthpig on 27/07/2023 - 18:42

      I picked mine up about 2 hours after I dropped it off. I'm tempted to replace the screen protector with a decent aftermarket one, but it's still got another year of warranty, so….

      The Flip 5 isn't a worthy upgrade for my needs. I can't see why I'd need a bigger external screen.

  • highon2str on 27/07/2023 - 21:16

    What's wrong with your replacement screen protector? Why are you looking to replace it already?

    I'm in two minds about the Flip 5. Love the form factor but the camera is still pretty ordinary.

  • a1234my on 23/01/2024 - 11:15

    How much will this cost $$$ of replacing the screen protector ?

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