Double Check Telstra Unlocking Phones

screensaver on 22/07/2023 - 03:49
Last edited 22/07/2023 - 09:38 by 1 other user

I have a prepaid mobile bought from Telstra Plus, so I called Telstra to get it unlocked.

After long waits on phone etc, the Telstra guy says it is already unlocked so doesn't need it.

The next day I had my doubts, so I called back, had long wait etc. Sure enough, it was locked. He doesn't know his job, so you can't rely on them.

Related Stores

Telstra

Nugs on 22/07/2023 - 04:27

+5

Triple check by putting a non Telstra sim in
.
Muzeeb on 22/07/2023 - 04:58

+3

Always go with your gut

Pam c.2023
- randomusername2017 on 22/07/2023 - 10:47
  
  +1
  
  What if the voices in your head are louder etc…etc..
dylo on 22/07/2023 - 05:54

Thanks Pam
solidussnake on 22/07/2023 - 09:12

+1

Wouldn't a $2 Optus Sim save your valuable time ? Guess not..
Associated87percent @ Telstra on 22/07/2023 - 10:55

pm me the imei and I can check.. on monday
- screensaver on 22/07/2023 - 12:26
  
  Ive already paid the $25 fee with another agent
  - Guybrush57 on 22/07/2023 - 12:47
    
    +1
    
    You paid $25 for a free feature? I thought this was OzBargain and not OzImsickofthismoneyburningaholeinmywallet.
[Deactivated] on 22/07/2023 - 12:36

+1

…. so you can't rely on them.

You can only rely on one person, Pam & that is yourself.

So, what you need to do is get a job with Telstra & unlock your own phone.
miwahni on 23/07/2023 - 00:16

That's really frustrating when two different people give you two different answers. Hope the first guy was actually the right one.
TechAddict on 24/07/2023 - 19:44

I spoke to 3 different Telstra agents (2 in store) and they tell me they don’t have the tools to unlock prepaid mobiles… what a crock!