Epic Games Return Policy, Similar to Steam?

Misha Bakunin on 22/07/2023 - 13:32

I know steam has a great return policy, but what about epic? The game i am interested in is Star Trek: Resurgence.

Apparently it can "just" play with my hardware I have, (a good cpu, dual channel 16 gig ram, 1650 ti) at about 30 FPS which I can live with given the nature of the game. However, like I said "just".

If the FPS is intolerable, I might be seeking a refund.

How easy is this with epic? I have bought titles before with epic, but never needed to refund anything…

Gaming

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Comments

  • Hybroid on 22/07/2023 - 14:00
    +4

    Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record.

    Epic Games Store Refund Policy: https://www.epicgames.com/site/en-US/store-refund-policy

    Star Trek: Resurgence refund type: Self-Refundable: https://store.epicgames.com/en-US/p/star-trek-resurgence

    For purchases marked “self-refundable”, you can refund the item online by yourself. Sign into your account on our website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process.

  • prsam1 on 22/07/2023 - 14:22
    +2

    Yes

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