British Paints Good Job Guarantee (Paint Replacement at No Cost if Result not What Imagined*)

Scrooge McDeal on 03/10/2023 - 20:33

I am posting this policy/guarantee in the forum section as it's not allowed to be posted as a deal. (Posting guidelines)

I saw an ad for British Paints and this Good Job Guarantee was mentioned. After a quick google search I have found the website: https://www.britishpaints.com.au/good-Job-guarantee/

Good Job Guarantee
We understand that painting can be difficult.

When the processes and products are unfamiliar, it’s easy to make mistakes.

Which is why we give a Good Job Guarantee.

If your finished paint result isn’t what you’d imagined, we’ll replace your paint at no cost* - and give you the know-how to get it right next time.

To make a claim, please complete the below form. British Paints will be in contact within 3 business days to ensure you’re on your way to painting success.

*To claim you must have purchased the British Paints product within the last 3 months and have not made a claim under this Guarantee within the last 12 months. The guarantee only applies to residential applications by non-professionals. British Paints Professional products are not included in this guarantee.

Did anyone use this Good Job Guarantee before?
What do you think of British Paints? I personally use Dulux. (Although someone at Bunnings once told me it's owned by the same company, not sure if it's true)

Anyway, I thought I share it to you all. It might help someone.

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Comments

  • [Deactivated] on 03/10/2023 - 20:41
    +3

    Interesting guarantee. From what I've seen, a bad paint job is rarely a paint issue & more a technique problem with the person who applied it.

    • Scrooge McDeal on 03/10/2023 - 20:44

      That's what I was thinking. But sometimes you can tell the difference between a really cheap paint and a good quality paint. The quality of a paint you can see it after due time.

      • [Deactivated] on 03/10/2023 - 20:49
        +1

        So many variables though - only one coat applied with no undercoat, no/bad prep, etc. I've seen professional painters eff-up painting of a new-build because they allegedly diluted the paint to save $.

        • coffeeinmyveins on 04/10/2023 - 09:25

          painting of a new-build because they allegedly diluted the paint to save $.

          Anything made by Toplace had this happen. The interior wall paint would literally rub off with your finger it was that diluted.

  • Muzeeb on 03/10/2023 - 20:45
    +6

    Painting and obtaining good long lasting results always comes down to surface preparation.

    • Scrooge McDeal on 03/10/2023 - 20:45

      True that!

    • Protractor on 03/10/2023 - 21:58
      +1

      Flip a few words around and you have good advice for many hard wear activities. Right ladies?

  • apsilon on 04/10/2023 - 05:18
    +1

    I personally use Dulux. (Although someone at Bunnings once told me it's owned by the same company, not sure if it's true)

    It is true (just like Taubmans, Bristol, WhiteKnight and Johnstones are owned by the same company and Wattyl and Solver also share an owner) though if their implication was it's all the same paint they were wrong. Every company has tiers of products, top shelf Dulux would not be the same formula as budget British Paints.

  • Overclocked91 on 04/10/2023 - 08:16
    +1

    Dulux owns British Paints. Same, same lacks some of the Dulux wash and wear technology. Also, it doesn't cover as well as Dulux.

    • mlbrooke on 04/10/2023 - 09:37

      This is so true, I normally buy the budget paint brand option and it works, sometimes two coats over a white base is enough - sometimes I am still not happy.

      I "splashed" out and went Dulux for my latest DIY job, FMD if I can not see where the single coat of a very light coloured Dulux paint has not completely drowned out the prior pink painted surface.

      I am contemplating not even doing a second coat in that room….. even after sneaking in for a look with the lights on and off at different times of the day and night, working different angles I can not see any undercoat …..

  • Sinnerator on 04/10/2023 - 09:58

    how many (impoosible) hoops woud you have to jump through in order to get them to honour this? what loopholes and fine-print in T&Cs?

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