guys, i need your help, as i try google this company on the google but I can't find the details.
short story,
I got optus perpaid, very rare checking my account balance online, today i found there are 2 new active numbers on my servie. call the optus and they told me it was activate by their dealer M8 MOBILE LINK PTY LTD but this company not trading anymore.
i need report this identity fraud, but i need the company address and can't find the details, anyone can help me please? thanks.
Cant find m8 mobile link just find m8 telecom. This company has breach the privacy act , as their staff has access to my details or not checking the customer id properly
If you have an Optus service (ie genuine Optus, not an Amaysim, TPG, etc), then Optus should give you more help. Optus should have the details of the dealer. If it's not trading anymore, you'll need Optus' help to sort it out as even if you find contact details, you're unlikely to be able to call a business that isn't there!
If Optus didn't say the dealer is not trading.
I would try m8 telecom first. The only number I can find is their dealer support line. 1300 88 26 38
Since you're in Victoria, you may also want to try a company that has a vaguely similar name.
m8 mobile stop (03) 9546 1222
http://www.truelocal.com.au/business/m8-mobile-stop/springva…
Since 3 of the registered Mobile Link's are in Victoria. So could be a case of a trading name vs a registered name. Might be a coincidence that they have similar names so don't go blaming m8 mobile stop :-)
ABR search
http://abr.business.gov.au/SearchByName.aspx?SearchText=M8+M…
Try and resolve it with Optus first, you'll probably have more luck. And worse case, complain to the TIO.
thanks guys. yes i do have optus account directly with optus. i check my account very rarely. today, i found there are 2 additional numbers that i didn't recognize. call optus, at first the operator give me the dealer code only, i ask the operator and she said she can't find any details of this dealer. I wasn't happy with the answer then I spoke with her supervisor then the supervisor gave me the dealer name and she said that this dealer is not trading any more. I have asked her to disconnect those numbers.
then i report to my local police station and being told as no loss occur as the matter the other two additional numbers are prepaid, so no further investigation required. As the officer said possibility that mistaken identity by the dealer.
I have lodge formal complain to optus, as I want get formal report, how they dealer can access my details, where I never been to their dealer shop and never heard this dealer name. Once I got that response then I will lodge to TIO. thanks again guys for your help.
checked abr.business.gov.au or asic.gov.au?