Nokia X30 5G Slow Charging

Gday

i bought today a Nokia x30 and it says slow charging for all the normal charges

for qc3 chargers it might say slow charge, or not charging at all

for a moto 20w charger it says slow charge
for an asus 30w charger, it won't charge at all

wtf!

im planning on doing a doa return on it
i can't even update it because it needs more charge! after an hour it charged 8%

do others have this issue too?
phone did not come with a charger

Comments

  • Tried a different cable and a different device with the cable?

    • have tried three different cables
      and also my zenfone 8 on same combos

      zenfone8 fine
      it even says hypercharging on the 30w which the nokia says no charging on

      • Sounds faulty then.

        I'd normally suggest cleaning the charging port, but you just bought the phone.

        • I unboxed phone. wouldnt turn on. Was weird as there's normally some charge in them.
          After a while, it woke up.

          So .. yeah, this plus my added zenfone 8 and volte experience .. today has been a terrible day.

  • are the chargers USB PD3.0? it's what the Nokia uses, 33w PD3.0.

    • not sure right now. too lazy to check
      BUT I did plug it into my Dell laptop USBC which is probably a 100w charger - only for the phone to say "charging slowly"

    • ok the 30w is PD as it shows multiple output voltages inc 12v which pretty sure QC doenst do

      • It needs to be PD3.0.

        • oooh. i see
          *grumble

          I'll go check, regardless, it's annoying if it's not backwards compatible.
          i'll check it with my 3week old lenovo laptop as that should be the latest and greatest too.

        • okay so it looks like after a fresh restart it charges fine with anything - except the 30w charger

          but after a random period it's charging turns slowpoke

          so, I've a chance to charge so its full enough to update software. maybe it's fixed then

  • update: despite the phone seemingly liking a qc charger after reboot.

    over 4 hours it went from 11% to 19%

  • Do you have any laptop USB-C Charger? It may work better than Random phone charger.

    • i did.
      before the reboot it would still say slow charging

      i didnt leave it on the laptop charge overnight because honestly, backwards compatibility is expected - and it shouldn't take 2% per hour on even the slowest charger given their 4a battery

      • Take it to the store to show them and you should be able to replace it. (But I think it can software too, so, if it is possible, apply some updates on your phone and try again.)

        • You could try charging the phone with it turned off to eliminate is OS issues

  • update: phone returned
    jb said they had them in stock for a while and so probably battery damaged

    bought a modo g82 instead

    • Nice! Save some $$$ as well. :)

      • yeah i wanted to give Nokia a go like the good old days. instead ended up buying the family-traditional Motorola/Lenovo that just works - always

        • Yeah, Nokia represents good value a few years back. Then they start using low end chipset for mid-range phone and mid-range chipset for high-end phones. The X30 has the same chipset as G82 (SD695)…while the Nokia is a bit more premium (in look and feel), but it is also 30% more expensive than G82.

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