Delivery Delays for Exclusive Online Colours @ Samsung

sss9660 on 19/10/2023 - 07:33
Last edited 19/10/2023 - 09:04 by 1 other user

Hi everyone.

Whoever ordered exclusive online colours as part of the recent samsung sale and for that matter, any other time these colours have been purchased, how long was delivery for you?

I have been advised it will take approximately 3-4 weeks to be delivered after ordering on the 17/10 and am livid.

I have also been advised that the T&C say we cannot swap colours etc since the phone has to be customised overseas.

I guess i could be patient but this sort of delay was never advised at all before purchasing.

A quick google search revealed a history of people going through what I have described.

Worth disputing transaction?

Thanks for reading.

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Samsung

• 

  Jimothy Wongingtons on 19/10/2023 - 07:36

  +1

  3-4 weeks

  The rate Samsung refreshes might as well have preordered for the next model.

  • 

    sss9660 on 19/10/2023 - 08:49

    Good point.

• 

  th123 on 19/10/2023 - 07:44

  flip online colour - ordered last Wed, arrived this Mon.

  • 

    sss9660 on 19/10/2023 - 08:48

    Nice.

• 

  hentabara on 19/10/2023 - 08:22

  Bought online colour. Order status is awaiting dispatch. But the postman already came with my phone.

  • 

    sss9660 on 19/10/2023 - 08:48

    Pretty lucky!!

  • 

    gordmelon on 15/01/2024 - 13:55

    how long was it for you from ordering to receiving the phone? i bought my s23+ during the xmas/boxing day sales on the 22nd and it hasnt arrived for me yet - same order status as you 'awaiting dispatch'

    • 

      hentabara on 15/01/2024 - 14:02

      +1

      5-6 days

• 

  Muzeeb on 19/10/2023 - 08:25

  +10

  I have been advised it will take approximately 3-4 weeks to be delivered after ordering

  But their website says ….

  Online Exclusive colours need special production. Please allow up to 4 weeks for delivery.

  Seems pretty clear to me before ordering. Classic example of ozbargain blame shifting. I love it.

  am livid

  At yourself for not doing your due diligence?

  • 

    dtxau on 19/10/2023 - 09:50

    +2

    Lol @sss9660 for responding with "Thanks for your input" and getting a few negs before removing comment!

  • 

    [Deactivated] on 19/10/2023 - 22:13

    I guess i could be patient but this sort of delay was never advised at all before purchasing.

    LOL how embarrassing. I don't think we'll see the OP again. Now is a good time to delete your account @sss9660

• 

  mr_alligator on 19/10/2023 - 09:57

  +2

  so you ordered the phone less than 48 hours ago and already complaining about delivery delays and that you are LIVID!

  Talk about first world problems.

  If you check the samsung deal thread you'll find a lot of people in the past couple of days have reported of already having their online exclusive phone delivered through startrack, including me.

• 

  emblurr on 19/10/2023 - 11:57

  They failed to deliver mine after 100 days. Ended up refunding and re-ordering a black colour and got it in 4 days.

• 

  JumpingUnicorns on 19/10/2023 - 12:22

  There's a BIG orange callout in the cart about the delivery from date…