Amazon Maltesers Delivery

Ordered some Maltesers of Amazon, saved $10. Anyway 18 days for Delivery and they turned up like this.

Jumped on the Amazon returns last night and these turned up just now.

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Comments

  • +8

    Ok ???

  • The second photo definitely looks a lot better. I'd still eat the first photo though. But imaging buying it as a gift, leaving it sealed, and the person gets all melted chocolate.

    • +1

      I'll chuck the first lot in a blender for a whizz and the kids can put it on Ice Cream.

  • yea i love ordering perishable food from Amazon

  • +1

    Just contact Amazon CS and get a refund.
    Better put the effort in to do that.

    • +6

      That’s the funny thing, OP already contacted Amazon CS and they sent a new one. The issue is resolved so what is OP trying to achieve by posting here?

      Jumped on the Amazon returns last night and these turned up just now.

  • +3

    The delivery chain to the store (Warehouse - truck - distribution centre - unpacked at store) is better for keeping them upright and temperature controlled than the delivery chain to your door (Warehouse - truck - unpacked at Amazon distribution centre - courier pickup - courier sorting - delivery van).

    Amazon can compete on price but this is going to be a risk with heat susceptible products. Not insurmountable, but not something they're really good at dealing with yet.

  • +1

    Are you new to Australia?

  • Meh ive eaten maltesers which were heated affected and was half white. Still tasted fine

  • Chocolate melts in the heat. Simple concept no?

  • +1

    So the first lot took 18 days to arrive but the second lot was under 24 hours? Did the first lot go via Hawaii?

  • mine arrived straight from the driver in a congealed clump of melted chocolate, from the 32 deg day here in Melbourne. Ya think they would use aircon vehicles?

  • I once had a delivery of very very expensive Thorntons chocolates from the UK. They are high-quality gourmet chocolates and toffees from England. I was not expecting this item as it was a company Christmas gift.
    UPS left the box outside the back door which faces north on a thirty-two-degree day. No one arrived home until 5:30 p.m. Consequently the chocolates and toffees were melted and spoiled. I emailed UPS with pictures but it was Thortons who eventually replaced everything.

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