No more (easy) targeted deal fishing! 😔
Hey there, legend!
We've been doing a Spring clean of our systems and noticed you may have multiple KFC App/Website accounts.
To help us treat you the right way with some new stuff we'll be droppin’ in 2024, we’re shortly going to delete all duplicate accounts.
If you have questions about if or how this affects you, read on to see if we've answered them below.
What do you mean by duplicate accounts?
A duplicate account is where the same mobile phone number has been used for multiple KFC App/Website accounts.
When will you delete my duplicate account/s?
Overnight on November 27th, 2023.
Which of my accounts will remain active?
We'll keep the last account you accessed before November 27th, 2023. This means that if you don't access any of your accounts again between now and November 27th, we'll just keep the last one you accessed before today.
What will happen to my other accounts?
They'll be deleted completely from our systems, and you'll be unable to access them after November 27th. If you attempt to Sign-In to a deactivated account after the deletion date a message will appear saying ‘no active account found’ upon entering the email address.
What if I no longer have access to the KFC account that remains active?
1. If you no longer have access to the phone number for the account:
- Start the Sign-In process by entering your email address and click/tap ‘Sign In’. On the next screen select the ‘Different Number?’ link and then follow the instructions to change your phone number.
2. If you no longer have access to the email address for the account:
- Contact our Customer Service team, who will be happy to help you out. Unfortunately, our restaurant teams are not able to assist with any requests relating to this process.
You can also hit up our Customer Service team for any other questions you may have.Anyways, thanks for reading this far. We told ya you're a legend ;)
Tenderly, always.
Team KFC.
Godspeed