JB Education Warranty - Worth It?

M00Cow on 22/11/2023 - 11:54
Last edited 22/11/2023 - 17:47

Hi, like many others we're looking at the BYOD device for Year 7. The school has a JBedu portal which they were pushing. Usual assortment of $1350 Lenovo, $1500 & 250p HP, $1500&2400 surface laptops. But the big thing they're pushing is the 3yr warranty & break/fixes on the school campus (by the IT guys) including accidental damage (2-3 of these per policy ) for around $180-$250/device.

Normally I'd run a mile from any extended warranty. But knowing kids and their friends (or enemies) I'm wondering if maybe it is a good idea? Has anyone had any good/bad experiences with this? I was half tempted to buy 2 x 2nd hand Laptops and do my own swap over if needed.

and of course, a rugged case is probably the best insurance.

Cheers

Computing

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Comments

  • DustyAfternoon on 22/11/2023 - 11:56
    +3

    Accidental damage is different from extended warranty. That’s closer to insurance, and worth considering.

    • M00Cow on 22/11/2023 - 12:00

      It's an all-in-one. Extended warranty (if manufacturers don't already offer it)& accidental damage.

      • DustyAfternoon on 22/11/2023 - 12:25

        Yeah, I’d think of the real value as being in the accident insurance, same as for AppleCare+. In that context I wouldn’t be too salty about also getting a superfluous extended warranty.

        • M00Cow on 22/11/2023 - 16:01

          absolutely. The line they were selling is that the school's IT can fix most problems (as JB give them common spares), and they give students a loan one. if they needed part they'd be couriered the next day for repair.

          Part of me thinks that's handy & easy. If only laptops came with the Ipad TPU kids rugged cases.

  • garetz on 22/11/2023 - 12:01

    Extended warranty is worthless, you are protected by the ACL, however accidental damage insurance is a different thing all together, you may or may not need it depending if you have home and contents insurance or not and what your gap is.

  • Lomax on 22/11/2023 - 13:45

    I had similar experience - we bought MacBook Air for my son as required by his school. Fortunately we have extended warranty (the school's partner) and for us, it was worth because one day he left his laptop on the classroom floor and hsi friend step on it and break the screen. We still pay the excess (about $200), but it was way cheaper than bringing it to Mac authorised repair centre.

    • M00Cow on 22/11/2023 - 16:06

      yep, quite a few people have said something along those lines. apart from my kids mistreating, it's the other kids who just trash things as a bit of a power play, is what worries me, as there's often zero consequences.

      But I was wondering if the insurance and repairs are actually all they're cracked up to be.

  • dmcneice on 22/11/2023 - 15:46

    I went on the JB Education Portal. The price of the Ipads on there were MORE expensive than standard JB Hifi at the moment…

    • M00Cow on 22/11/2023 - 16:07

      yeah it's a bit like TGG Commercial. they're usually cheaper unless there's a sale.

  • M00Cow on 22/11/2023 - 17:38

    For those interested here's the one for HP EliteBook x360 830 G10 / 13.3-inch Touch / Intel i5-1335U / 16GB / 256GB SSD / Pen / Windows 11 Pro National Academic $1779
    it costs $200

    HP 3 year Next Business Day Onsite w/Accidental Damage Protection (EliteBook 830)
    HP Service Overview

    HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

    The HP Extended warranty cover is for 3 years in total, and includes a Next Business Day Onsite Warranty Service, along with Accidental Damage Protection (ADP) cover with a maximum of 3 claims with no excess to pay per claim.

    You will have access to:

    Remote problem diagnosis and support
    Onsite hardware support
    Replacement parts and materials
    Onsite response time for hardware support

    The Lenovo L13 Yoga G4 / 13.3-inch Touch / Intel i5-1335U / 16GB / 256GB SSD / Pen / Windows 11 Pro National Academic $1348
    is similar (includes theft from a secure house/office, or only from a school locker which has a police report showing forced entry)
    it's $139 ($29 for 3yr onsite wty + $110 3yr accidental insurance)

  • M00Cow on 30/11/2023 - 16:00

    If anyone bothers reading this.

    I found the same make/model HP Laptop (86P63PA) Probook x360 G10 16GB 256GB for $929 ebay+ (using coupon BFSNS) vs $1380 from JBedu (50% more)

    https://www.ebay.com.au/itm/266345649053

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