How Long Does It Take Bunnings to Respond to a Price Match Email Enquiry

How long does it take to get an price match order placed from [email protected]?

Maybe they are busy with Black Friday price matching, but I would have expected a response same day, ie. under 6 hours.

https://www.bunnings.com.au/policies/price-policy

Related Stores

Bunnings Warehouse
Bunnings Warehouse
Marketplace

Comments

  • +4

    The one time I tried, it took them a few days and they came back with the 'it's not the exact same model' rhetoric - with bigger items, it seems Bunnings have an agreement with suppliers whereby they stock the exact same model of certain things as other stores, but with a slightly different model number.

    • Yep I know how they play the game. This is definitely the same model.

  • +1

    With bunnings I would give it a week but expect to never receive a reply at all.

  • +3

    They're everywhere - is it something you could just walk into a store to show/match?

  • +1

    Just go into the store for gods sake, or pick up the phone.

    • Yep I am going in to pickup a couple of click and collects, I just tried it this way, this time, because it seemed like it was the preferred way and I could easily send them a screenshot.

  • +2

    Yeah best bet to show up in store and ask for a match.

  • +4

    i believe they respond once the cheaper price has expired

  • +1

    how long is the piece of string you can get at Bunnings?

    • +1

      I thought they sold 2-3 hour long strings, but I am sadly left disappointed.

  • Price match you have to be kidding that is just a gimmick. I wouldn't waste my time with that.

    • In this case it will be about $140 savings and has to be special ordered anyway. They've given me the price match plus 10% in the past, even when I just wanted matches to get the things locally.

  • The store refused me, so i did it online, Mine took ages, and they apologised. They approved it as i requested while the price was valid, even though by the time they got to it, the price had ended.

    • It ended up taking 2 full days this time around, but I had already received a quote through a PowerPass specific enquiry webform (took about 4 hours) placed the special order and got the majority of the discount I was after.

      • For me, it was weeks

  • For me, lucky, for the first time, the answer was a no, but came back in about 4 hours.

    Email sent at midday. Received response before cob.

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