Rejected from AmEx Credit Application. Where to from Here?

Hi all,

Im new the world of churning and collecting flight points. I recently applied for the Amex Velocity Platinum card (with $6k credit limit) and was rejected.

I previously had (in the last 12 months):

  • An ANZ card with $15k credit limit (closed 2 days prior to Amex application)
  • A NAB card with $6k credit limit (closed 1 month prior to Amex application)

I currently also have a 28Degrees card open (for travel) with a $3k limit (had this open for about 10years).

I also applied and was accepted to the Virgin Velocity flyer card about a week before applying for the Amex.

I earn ~$90k a year. Have no dependents. Credit rating is at 816. No other loans.

Im trying to learn where I went wrong and would like to know the best way forward.

Did I go too hard too quick? How long should I wait before applying for Amex again? Should I hold off from applying for any card for a while?

Hope some with more experience can shed some light.

Cheers,

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Comments

  • +11

    Credit rating is at 816.

    [after this rejection]…WAS at 816. 😋

    • I checked the credit rating once receiving the notice from Amex and it said 816 (notice from Amex is dated 19/11 - checked on the 27/11). Has it likely not updated to reflect the rejection? If so, how severely does a rejection impact rating?

      • I won't pretend to know the timing or severity is, but I do know that the score generally takes a hit after each application - whether successful or not.

        • Ill keep an eye on it!

          • +1

            @ninnypoop: My score doesn't get too hurt by enquiries, I believe your score/report only gets updated each calendar month.

            I find my score stays the same until the start of the month, and if i close a credit card it will usually be updated on the report at the start of the month even if it reflects that it was closed halfway through the month

            You need to either wait for your existing cards to show closed on the report or hope you don't get auto declined so you can atleast explain to the credit assessment team that you have closed the card.

            I'd strongly suggest your income is not high enough for $24-30,000 of credit which is what they see when you applied for that card

  • +7

    "Did I go too hard too quick?"

    My Man (in Denzel voice)

  • +19

    The amount of drama people have here trying to save a few dollars churning credit cards, buying shonky gift cards, churning internet and phone companies, having multiple food delivery accounts, Netflix sharing, 7 eleven fuel discounts etc puts a smile on my face everyday.

    • +11

      I just saved ~$700 on flights to SE Asia. Had free travel insurance earlier in the year and will again for all future trips. Still have enough velocity points to do the SE Asia trip all over again.

      Well worth the ~15mins application process to me. I wrote a post that took around 2 mins seeking advice on how best to move forward. Personally, Im annoyed at myself for not churning as soon as I turned 18.

      Considering your sentiment, Im more confused as to what you're doing here on a bargain site.

      • +3

        There's a degree of ozbargain'ness' and everyone is different.

        I can see how people can save a lot of money doing what curlcurl described. But for some people, it's too much effort for the "value" (hey, maybe he earns 500k a year and has multiple amg as investment 'vehicles').

        Each to their own.

        In regards to your situation. It's probably opening 2 cc too recently. You need to wait at least 6 months. Even then, it's not a guarantee, but it does give you a better chance.

        • thanks. I got greedy! Learnt my lesson

      • +7

        I just saved ~$700 on flights to SE Asia.

        I saved more than that by not going.

          • +1

            @CurlCurl: What are you talking about?

            At one point you are criticising people saving a few cents on roast chooks (as below). Next you are critcising me for saving a couple of hundred (sign up bonus + 30,000 V points) on my next flight.

            Which is it?

            • @ninnypoop:

              What are you talking about?

              My sincere apologies. I Thought I was replying to someone else. I have removed the post.

      • +6

        I just saved ~$700 on flights to SE Asia. Had free travel insurance earlier in the year and will again for all future trips. Still have enough velocity points to do the SE Asia trip 3 more times over.

        That's a great save but I'm not talking about that. It's the miniscule dollars that people are trying to save.

        I have a son in law that does that. Coles. Woolworths and Aldi were out of BBQ chickens one day. He refused to pay an extra 90 cents from a chicken shop. Mind you he drove to two shopping centres in different suburbs. That's the mentality I'm talking about.

        I see it here everyday.

        • I agree with you there!

        • I completely agree with this.
          From many years lurking here, I learn to read the comments to see the effort required to score some bargains.
          Usually try to avoid those gift cards X% off when I start seeing people reporting the problems they have during activation etc.

          For credit card, the most recent painful one was the Suncorp Qantas Credit Card. Took so many calls before they are willing to process my bonus points manually.

          • @richrichie: Prepaid MasterCard are awesome for me, pay all my bills and buy wine! I use them on Qantas wine, gift cards for BWS or my wine brokers

            Next time I'll buy 5k worth, need alot just for council rates, water rates blah blah blah

        • Agree with the small savings part

          I can however see the advantage of credit card churning, with sign-up bonuses etc

    • +3

      The savings might not make me rich, but the satisfaction of getting good bargains is what makes the whole process addictive.

      Though from your list, only the credit card churning really interests me. Only do about 4x new cards a year to cover for annual overseas holiday on business class, airport lounge access for me & family for other domestic trips, free misc insurance, hotel voucher, airlines status, etc.

      Not enjoying the drama when things occasionally go wrong though.

    • having multiple food delivery accounts

      ? What's wrong with this?

    • +1

      Glad you have such limited idea about CC churning!

    • +1

      Most of these CC's net you around 100k QF or VA velocity points. You can sell these on the forum for $1000-$1200. Hardly say it's a few dollars

      • Which is against the program rules

        • correct but I would argue that is their minimum value, and then you can use them for higher value reward like overseas business seats etc.

          You can make as many burner qantas accts as you want and if it gets banned who cares, don't mix personal and churn accounts

    • If you are not doing that then you are in the wrong site.

  • Did you try calling them about it?

    I know these companies are sworn to secrecy as to why they are declining your application despite good credit history and demonstrated credit worthiness but I am finding some agents have looser tongues than the others and would hint as to why you were declined.

    OP didn't specify the amount he/she is looking for so it's bit hard to assess but I am finding that's the main reason why my application got declined lately.

    • sorry, was $6k limit for credit rating. I went as low as I could. While I did intend to hold the Amex as a daily grinder, I really dont need excessive credit. Will update post.

      Maybe I will try give them a call.

      • Maybe they want people with higher limits as more chance of collecting interest which is the main goal.

  • +2

    An ANZ card with $15k credit limit (closed 2 days prior to Amex application)
    A NAB card with $6k credit limit (closed 1 month prior to Amex application)

    That probably didn't help because it would still show on your credit file, especially the ANZ. It can take some time for cards/accounts to be "closed" on your credit file. I have had it take a few months to reflect.

    • Im thinking this is the problem too. I got impatient (greedy) and wanted to scoop the extra velocity 30k bonus.

      Will probably sit tight for a few months and then try again for amex.

    • +1

      This is exactly my thought.

      2 days is nowhere near enough time. My guess is they could still see too much credit on file still. Most likely need to wait.

  • +5

    Did I go too hard too quick?

    That's what it looks like to me. I also think you applied for too much credit in a short period of time.

  • Do you have any other loan? Personal loan or mortgage?
    And what sort of credit limit did you request for this new Amex Velocity Platinum?

    With 90K income, I think you might be pushing it a bit too much with two current active cards + 2 recently closed cards and now applying for another one.
    Your card closure might not have been reported yet.

    Having said that, I also can never figure out the patterns, seems to be bank / provider dependent.
    Some are just more difficult to apply than the others. I've had a couple card applications rejected too in the past (used to have a lot of problems with citi cards).
    But it didn't cause me any problems applying recently. I waited about 6 months before I put in another applications, not with the same bank though.

    If I am in your position, I'll probably wait at least 6 months before attempting AMEX again. And perhaps at least 3 months before applying to another card?

    • Sorry, updated the OP with the $6k limit i was applying for with amex and the fact I have no other loans.

      Thanks for the insight. Ill sit on it for a while and try again next year. Have enough points to tide me over until then.

  • +2

    Your rejection letter would have stated it's due to the credit report which is likely because of those two cards you've recently closed.

    Attach the closure letters and send it to [email protected] quoting your reference number and see how it goes.

    • Oh yeah, it does say unable to approve 'based on credit information received from Veda, a Credit Reporting Body in Australia'.

      Is this likely due to closing two cards recently? In the future should I wait a few months after closing a card? How long should I now wait before applying again?

      Thanks

      • +2

        Last time I spoke to them it was something like 3-6 months.

        • +1

          thanks for the insight. Ive learnt my lesson moving forward.

  • +2

    Just contact AMEX. Let them know you have closed your accounts because you like their product and services better. If you're applying for Platinum, compliment their concierge service.

    • I might give this a go. I did intend to have the Amex card as a daily driver, so wouldn't even be lying to them.

  • Yeah, your ANZ card wouldn't even be reflected as closed yet… Generally you need to wait for at least another statement period (plus ANZ sends out paper cancellation letters so I wouldn't be surprised if they're even slower).
    At $15k that's already the minimum credit limit for one of the highest end Black cards they have.

    Your other velocity one would also be showing which you haven't said the limit for.

  • +2

    Don't sweat it.

    AMEX are one of the strictest imho. Never get rejected from other banks until i get to Amex. I don't think they like churners. They're unfortunately within their rights when it comes to it and don't have to provide reasoning even though you may be in a favourable financial position.

    • my experience was the other way. Never had AMEX rejection.
      I had Bank of Melb rejected me for some velocity rewards card, next day applied Amex and approve immediately.

    • +1

      Same, only ever been rejected by Amex. My credit rating is low 900s, was high 800s when I applied for the Amex.

  • How many business days did it take them to let you know the result of your application?

    • +1

      8 days. A. I was waiting for an email but a letter was sent in the mail, so at the mercy of Auspost right now too.

      • Thanks! Good to know. Currently at 5 days

  • This also depends on what card you applied for.
    Similar story to me. I applied for a AMEX Qantas Ultimate on Friday. On Monday, I decided to cancel the application and applied for the explorer. 2 hours in I got my rejection.
    Call them, asking for why is it rejected, and asked to activate my cancelled Qantas Ultimate application and got approved during the call (less than 5 minutes).

    • At the same time I hold a Westpac Plat card with 6k limit.
      I only earned like 70k last year.

    • Thanks for sharing. Ill try calling them.

  • +1

    I was in a similar situation to you except double your salary, similar number of cards and still got rejected for a $6,000 St George card 😂… but months later got approved for an ANZ $6,000 card, and have now cancelled my $15k card. So hopefully in another 6-12 months I can get another black card

    I churn every 8-12 months rather than 3-6. The business class upgrades alone are worth it IMO…

    • I had bad experience with St George too, multiple rejections lately especially after the Mortgage interests hikes.

  • Im in the same situation.
    Amex Velocity Platinum minimum credit limit is actually $3000.

    Closed ANZ $15k card 8 days ago
    Closed NAB and CBA $6k cards end of October

    I applied Virgin Velocity Flyer $6k and Amex Velocity Platinum $3k got automatically declined for both :(

    Probably will try my luck again in December before the Velocity promotion ends..

    • Haha very similar situation! Luckily I got accepted for the virgin card.

      How do you know if you get auto declined? Does Amex still send a letter or do they tell you at end of application?

      As someone on this thread recommended, I've now emailed Amex with information to see if they can relook at it. Will let you know the outcome.

      • I called Amex and they told me I got declined. Then few days later got the letter with the same Veda credit thing.

        • And they wouldn't budge at all? Did they provide any further detail? Allow you to state a case at all (i.e., explain that you recently closed your other cards)?

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