Google Pixel Tablet Damaged Screen - DIY Fix or Buy Another?

yasindesign on 05/01/2024 - 12:31
Last edited 05/01/2024 - 13:55 by 2 other users

Recently purchased a Google Pixel Tablet for my son from this deal. Within three days of use my son dropped it while trying to dock it. As it's magnetic he though it had connected but it hadn't and fell on the floor cracking its screen. Worst part is the day of the incident is the day the screen protector and case arrived via Amazon delivery.

Fair enough it was an accident and accidents do happen, I had a quick look online to see if I can get it repaired. Nothing comes up with Google Pixel Tablet, only Pixel phones. Then checking Google for help but get referred to a new initiative to get customers to self repair via iFixit. Thats great, but iFixit does not ship parts outside the US and the Australian affiliate does not stock the parts. I tried contacting Google directly, which you cant, they have to call you back and I am still waiting on.

So my dilemma is, do I go and try to find the part via AliBaba which only lets me purchase a minimum of 2 screens for the order and get tools online and try to fix the screen my self or do I look at alternatives tablets and cut my losses?

Poll Options expired

  • 6
    Buy a new tablet
  • 8
    Replace parts
  • 18
    Wait for Google to call me back
Computing Google Tablet Android

Comments

  • freefall101 on 05/01/2024 - 12:41
    +1

    Where's the option "wait for Google to call you back"? They likely have a repairer in Australia, only it'll cost you.

  • garetz on 05/01/2024 - 12:46

    Claim it on your contents insurance under accidental damage cover.

    • yasindesign on 05/01/2024 - 12:52

      I need to check my policy but I remember the excess was around $400 + I expect it will increase my premium at my up coming renewal. At that point I might as well buy a new one. So, I don't think it a good option

      • Ozstache on 05/01/2024 - 13:26
        +1

        Some credit cards have accidental damage cover with no excess, as long as you used it to purchase the item. It is worthwhile checking.

  • Master Bates on 05/01/2024 - 12:51
    +1

    I go and try to find the part via AliBaba which only lets me purchase a minimum of 2 screens for the order

    Alibaba is meant for bulk orders. Have you looked for the same item on AliExpress? It will likely be more expensive than each unit from Alibaba, but you won’t have to purchase 2.

  • payless69 on 05/01/2024 - 12:54

    Advertise it on Scumtree or Farketplace.
    Buy a soft rubber case and a tablet to fit.

  • holdenmg on 05/01/2024 - 13:21
    +1

    You have a screen protector and case.
    Buy a Google Pixel Tablet to make use of them.

  • bargaino on 05/01/2024 - 14:45

    Is the display destroyed, or just the glass touchscreen on top?

    • yasindesign on 05/01/2024 - 14:57

      The glass and touchscreen unfortunately. The screen is partially black and some parts have lines going through it.

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