Claiming Credit Card Travel Insurance over Multiple Cards?

• 

  thatonethere on 03/02/2024 - 09:03

  -1

  Just have to read the PDS. Usually the main restriction is that the entire purchase has to be on the one card (ie you can't buy $10 off your flight on the credit card and expect it to be covered).

  I've only had to use my altitude black insurance once and it was fine (took a couple months but i wasn't pushing it)

• 

  JimmyF on 03/02/2024 - 09:10

  +4

  My question is, if I need to claim travel insurance for any reason, would there be any issues or complications with claiming over multiple cards?

  As long as you are only claiming the 'issue' once, then that is fine assuming you meet the PDS requirements for enabling the insurance and meet the insurance claims.

  I normally travel with 2 insurances, credit card and take out a 3rd party policy. They all cover different things but also have a overlap.

  Claiming the same 'issue' from two different companies is insurance fraud.

  • 

    bobbieb on 03/02/2024 - 09:23

    I do similar. I've found Allianz reasonably priced / featured for my particular situation, but still activate the free insurance on my CBA credit card. Given that CBA's complementary travel insurance is issued by covermore, I've occasionally considered relying solely on that, however the gaps between the two I've stuck paid policy so far.

  • 

    DevlicK on 03/02/2024 - 09:27

    Yep and I wasn't planning to do that. I guess my main question was around eligibility.

    Like the wording for the ANZ PDS says:

    1) before leaving Australia you spend at least $250 on your prepaid travel costs (i.e. your travel costs that you pay for before leaving Australia) and you charge these costs (e.g. cost of your return overseas travel ticket; and/or airport/ departure taxes; and/or your prepaid overseas accommodation/ travel; and/or your other prepaid overseas itinerary items) to the accountholder’s card account;
    2) you have a return overseas travel ticket before leaving Australia.

    If (and as an example only) wording was the same in the second credit card, then I can meet eligibility just buy paying for accommodation on the second credit card, right? And then I get to pick which insurance policy I use to make the claim?

    • 

      JimmyF on 03/02/2024 - 10:18

      +1

      If it says and/or, then it means and or as in either or both of two stated possibilities.

      So yes you can use one card for flights and one to book the accommodation

• 

  Drakesy on 03/02/2024 - 13:04

  I wonder if claiming the same thing on 2 different insurance companies where on pays out and the other doesnt would still be fraud.

  How would they know (as long as the underwriter isnt the same right)

  • 

    Love a bargain on 03/02/2024 - 15:53

    You're typically required to disclose if you're claiming for the same thing via another insurance policy as part of your declaration. If you don't disclose, they can get you for false declaration.

    However, there might be instances when it is legitimate and make genuine sense to claim for the same thing via multiple policies. Eg when the amount of your loss is higher than the limit for that item on one policy, you might be able to legitimately claim the remaining portion via a second policy. (Do check the PDS of your particular policies of cos.)

• 

  Love a bargain on 03/02/2024 - 15:55

  +1

  As long as you qualify for the complimentary insurance for a card, you are not limited to claiming just what you purchase with that card. Ie. You're free to claim for flight delay under the second card's insurance or accommodation related issues under the first card's insurance.

  • 

    DevlicK on 03/02/2024 - 16:15

    Perfect. That's great to know and exactly the answer I was hoping for. Cheers

• 

  thedeep on 03/02/2024 - 18:25

  Just something to note, one of the questions that is sometimes asked when you try to claim on Travel Insurance (including if you bought it separately) is whether you have cover with any other insurance (including complementary credit card insurance).

  Also many of the credit card complementary travel insurances are underwritten by the same insurance company (you can check who the provider is in complementary insurance booklet).