Cancel SQ Flight Using Redeemed Points

Hi OzBargainers,

My friend has redeemed a flight using krisflyer points. He needs to cancel his flight due to compassionate grounds. Has anyone ever cancel redeemed flights and able to share their experiences?

Thanks

Comments

  • +2

    I think it’s a $75 usd fee per person per flight. Then they cancel your ticket and give you your points back.
    Best to call and ask Singapore airlines what the options are.

    • +3

      Why do that when you can skip the middle man and get the answer straight from the source… the forums section of Australia’s foremost bargains sharing online community.

      • +1

        yeah what does the OP think this is? Whirlpool???

  • +2

    Going through same right now. SQ asked for a medical certificate and they have been fantastic.

    As socks said, call them. They actually answer their customer service calls within 60 seconds

  • What do the T's & C's say, its dependent on the fare type.

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